Great customer service from classic collision. Bad customer service from Enterprise.
5/21/2015
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your team was very thorough and completed the job in a timely manner. Well done!!
5/20/2015
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm completely satisfied with you're work, I will highly recommend you to all my family and friends Thanks
5/19/2015
Sara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
In addition to the paint not exactly matching and the chips on the hood that were from the accident not being repaired, I am extremely upset that my items were moved from the backseat into the truck. I spent over an hour cleaning out the truck to find my purple sweater had a hole in it because it was caught on something in the truck. Because things were thrown haphazardly in there, things were out of the appropriate bags. I work in a nonprofit organization that requires me to be in my car the majority of the week so this was an unneeded and unwelcomed surprise. If that wasn't aggravating enough, I also found that all my floormats were moved. Had someone cleaned the inside of the car, I wouldn't have minded but it was very clear to me the car was not detailed, cleaned or vacuumed. I will probably not be returning to Classic Collision as a result despite the great customer service I received in December.
Sara H
5/18/2015
Nomi T. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great.
Too many meaningless emails.
D
Some confusion as car under my name contact numbers were my husbands. Led to confusion w every call and interaction.
Was hard to get apt quickly at this location w geico.
Rental car experience not good for second time. Wrong type of car.
So car is good. But many aspects of process could be much improved
5/16/2015
Latosha W. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
5/16/2015
Margot Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service was great. Jennifer was super friendly and helpful. The service was fast and looks great.
5/15/2015
Gary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff were professional, answered all questions fully and delivered a beautifully repaired dent and blended paint job. Very satisfied. Thank you!
5/15/2015
Shawnda F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They were slow, gave me the run around, was told several different dates for when my car would be ready. Bad experience.
5/14/2015
Roger F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent repair. All staff that I interacted with were friendly and professional.
5/14/2015
Dominic P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work on the repair. Courtesy and friendly employees. Appreciate the service !
5/14/2015
Jon L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great team, Michael and Ashley! They took excellent care of me.
5/12/2015
Navajeevan P. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair was completed to my satisfaction but the car interior has stains from the work and was not cleaned.
I was a little disappointed that it was reported that the technician or supervisor has checked this off in the paperwork but actually not done.
Regards
Navajeevan
****-****-xxxx
5/11/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Complete satisfaction with the quality of the repair and especially your staff. Great communication and finished before initially estimated. Thank you!
5/9/2015
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Attentive. Highly professional. Perfect work. Excellent communication.
So pleased with this experience.
Thank you.
5/7/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Volvo
one minor blemish on the car you should have caught, but your people were efficient, friendly and organized.
5/7/2015
Jorge S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thank you for being kind and taking care of me and my car!
5/6/2015
Catherine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was completed timely and looks great!
5/5/2015
Mario G. VERIFIED CUSTOMER
Vehicle Make : Dodge
This was actually my first time coming to Classic Collision. I must say. I was very please at the results. And when my car was brought out be looked over. I notice that it was still a scratch on my head light from the collision and the tech immediately took it back to fix the problem. Yay..you guys get a scale of 10 . Thanks a lot guys!!!