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Real Reviews from VERIFIED CUSTOMERS
Trevin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful job, great customer service. Best experience by far!
1/23/2019
Valerie R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Was fully satisfied the work was done on time it was like brand new even things the Insurance underwriter did not see they were able to detect and replace. I love how professional they were and extremely respectful even how they handled the car rental one of the best service I ever received thanks to Thaddeus and Valerie they are the Mercedes Benz of service 100 per cent ratings!! Oniel and Valerie R
1/23/2019
Paul K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job great price nice people
1/23/2019
Kenny C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
great service
1/22/2019
Leonard M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The personnel do a frat job of communicating and they are friendly and professional
1/22/2019
Ira S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work was done professionally and the car looked like it was never hit by the truck in the parking lot.
1/22/2019
Marilyn E. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I was kept up to date at all times. The car looked like new.
1/22/2019
Nitin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kayla was very pleasant and helpful.
1/22/2019
Georgina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the person who initially assisted me when I went in to drop off my vehicle. He was very professional and very friendly. Excellent customer service thank you very much for the exceptional service you provided to me Michael Penoyer!!! Also when I went to pick up my vehicle I was very impressed with the repair and how they took the time to clean my vehiche, I will definitely reccomemd classic collision. Five star service!!!!!!
1/22/2019
Judgeston C. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair work itself seems to be fine. I was extremely disappointed in the length of time the repair took. My car was at Classic Collision for 2 months. I received text updates with different completion date every other day since December 15th with rarely an explanation for the delay. When I called to get an explanation I was always told that Volvo kept sending the wrong part. This happened about 5 times. That sounds absolutely ridiculous to me.
1/22/2019
Jeremy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took a little longer than expected but I'd rather they took the time to do it right than rush it
1/22/2019
Communication Technology. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very nice and informative throughout the whole process
1/21/2019
Moriamo S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic customer service
1/19/2019
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks Jason great job you guys
1/19/2019
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
Don't treat customers like you are doing them a favor. Don't be condescending to customers.
1/19/2019
Albert B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for taking immediate concern for my car and doing an excellent job!
1/19/2019
Valerie C. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car still needed work the bought me the car knowing it needed more work
1/19/2019
Glorious B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes I want to say and Holly was one of the best Representatives that I've met they gave us full attention and every detail on what was going on with my mother's car she pointed out everything that needed to be done what is going to take to get it done Coast with all the parts and stuff that under warranty and that the car will be done and satisfy to our satisfaction a hundred percent Hollywood very kind very open and very honest about what needed to be done she went out of her way to make me and my mom feel comfortable about getting my mom's car done she was one of the best if not the best representative that I've ever spoken to in these situations because you know these situations they get to be kind of hairy and people get stressed out but Holly was one that was true to whatever she was saying it got done and she took us to all the process and the steps I appreciate Holly I think she should be recommended get an award her satisfaction with the the customer she was one of the best and I thank Holly and Classic Collision for what they done to my mom's car and putting it back together for her. Thank you Holly for the work you've done and helping us sincerely Larry Hill Glorious B
1/19/2019
Allie D. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Sorry but it took two months and when I got it back it was stalling, the battery was almost dead, and the ride was very bumpy!
1/19/2019
Robert &. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The speed an excellence of the repair was great. Just waiting for a minor fix to a weather tech window shade that was broken during the repair but we have been assured a new one has been ordered for replacement. Great job!!
1/19/2019