Dana,is awesome.you should be proud to have such a fine young professional on your staff.
1/12/2016
Wille I. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent quality of work and outstanding customer service from intake personnel to my assigned case manager!!
1/12/2016
Adrian G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Erika was Fabulous to work with.She was a great service leader and made the process so easy for me. She was always responsive to my needs and phone calls.
1/12/2016
Celeste A. VERIFIED CUSTOMER
Vehicle Make : Kia
My vehicle was in your shop for an extended period of time. The service we experienced during that time frame was outstanding!! My car looks almost brand new!! Al ****demonstrated patience, understanding of our requests regarding the repair and extreme kindness!!! He never tried to sway us against any request we had for the car repair. He met us on Saturdays in order to accommodate our schedule. He often sent emails after hours! I cannot say enough good things about Al!! Megan Campbell was also very responsive and attentive to our needs!!! I can recommend Classic Collision Sandy Springs without hesitation to anyone who might need your services! Sincerest gratitude, Celeste A
1/12/2016
Rod T. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was given a reasonable time estimate of when I should expect the repairs to be completed--at which point, it was. I received not only phone updates, but also email updates. These were service efforts that I believe if consistently delivered to a customer at a 90 to 100% success rate would lead to a very high customer satisfaction. Thank you, Twyman
1/11/2016
Judith A. VERIFIED CUSTOMER
Vehicle Make : Mercury
Thanks
1/10/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
McDonough- very through in appraisal by Ed. He actually got under the car on back bumper to find damaged also occur. Ed found a safety bumper guard damaged & 2 reflectors along with the left tail light . The Morrow C&C missed these parts. Good job Ed for catching the damage . Also helpful in having enterprise rentals there to pick me up when I drop off my car. I was also pleased that McDonough took care of returning the rental car . Excellent service with caring. I will do business and refer business in the future if needed.
1/10/2016
Abhishek K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
You guys missed your own deadline by days ; tons of miscommunication after you missed the date - got conflicting updates on the status ; finally , once the car was fixed , I was asked that if I wanted the car sooner I need to call geico to clear the paperwork ; the ONLY reason I came to you is because Geico said it has a business relationship with you guys. You need to train your advisor (Aaron) customer service . Body shop work is a commodity the only that separates your work from others is customer service . Delays happen but when the advisor says he will update by end of day and does not , it is an issue.
1/10/2016
Ernest M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional & beyond my expectations.
1/10/2016
Bobby G. VERIFIED CUSTOMER
Vehicle Make : Honda
Maurice ****worked very hard to insure that our job was within cost and on time
1/9/2016
Linda F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My experience could not have been better. Courteous, friendly people made me feel well taken car of as well as my car.
1/9/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great. Thank you.
1/9/2016
Stephanie K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would use CC again and all because of Amber ****. She provided timely updates and was extremely pleasant to work with. During the post inspection she made sure I was pleased with the final product. And told me if I have any problems or questions to call her.
1/9/2016
Felipe C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
1/9/2016
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
nice job!
1/9/2016
Vivian S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wish i would have taken my car their at first the team was great the met me with a great opion about my problem my thing for geico was awful from the first repair but this team was great very nice i know they cared about my problem thank u ms steele
1/9/2016
Rush S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very impressed by how quickly they managed to finish the car. Also, Jennifer did a great job making sure we were well taken care of. She had them order parts before I had to bring in my car to minimize the time I was without it, and she made sure it got done before I had to go back to college. We couldn't be happier with the service or results.
1/9/2016
Michael T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Shannon did a great job of getting the job done and keeping me informed
1/9/2016
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Fantastic customer service, both from Tamia and Brandon. Excellent job in communicating.