Estimated days for repair were double what was originally quoted, communication regarding when the car was ready for pick up was confusing as I received an email and acetal phone calls that the car was ready but yet when I arrived to pick the car up, it was not yet completed resulting in a close to 2 hour wait.
1/23/2016
Winston J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job by the staff and team
1/23/2016
Carla H. VERIFIED CUSTOMER
Vehicle Make : Acura
I was very happy with the speed of the repair and the results. My only complaint is the fact that I had to call a couple of times to get an appointment to bring the car in when I was told I would receive a call telling me when to bring it in.
1/23/2016
**** D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Items not complete once received car.
1/23/2016
Tamika S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've only had my car back for two days now, but so far so good. You guys did a great job. My car never looked like it was involved in a accident. Lastly, your customer service is great. If I ever need repairs I would definitely return to you. Have a great weekend.
1/22/2016
Ron B. VERIFIED CUSTOMER
Vehicle Make : Acura
Beau was easy to work with
1/22/2016
Karen L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very prompt, courteous service
1/22/2016
Cedric B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jennifer was great to work with and I would recommend anyone to use classic collision
1/21/2016
Rosa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very satisfied, I recommend classic collision, the experience was very good, my car was like new.
1/21/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was extremely friendly and kept us up to date with everything going on. It was done in a timely manor and it looks wonderful. You guys are wonderful to work with, thank you again.
1/21/2016
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Shea was very good at explaining what needed to be done. My car was done in the time he said ????
1/21/2016
December R. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was surprised that I was updated by text messages. It helped keep me updated as to where my vehicle was in the repair process. Jeff was also great with keeping in touch with me as well. It made this situation seamless. Thank you so much.
1/21/2016
Mark P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Looks better than ever!
1/20/2016
Danielle B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The collision side was awesome! Enterprise not so much!
1/20/2016
Kyla R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Sad to say I've had 4 incidents with my Lexus since I've owned it; happy to say I've taken it to Classic each time and walked away completely satisfied and with what feels like a new car! Thank you for your world-class customer service and care!!
Kyla
1/20/2016
Daniela C. VERIFIED CUSTOMER
Vehicle Make : Ford
The part you guys replaced looks great . The paint job matches the exact color of the car and the sensors are working good again.
1/20/2016
Arun M. VERIFIED CUSTOMER
Vehicle Make : Honda
The rep (justin) was absolutely fantastic. He not only walked me through the changes need to be done but also delivere the best service.
1/20/2016
Alka S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When I go over speed bumps there is rattling in my car that wasn't present before. Also, one of my fluid lights has flashed a few times since I've gotten the repaired car. Most of the time the car seems fine, but these little things make me feel as if the repair might not have been done properly.
1/19/2016
Roy T. VERIFIED CUSTOMER
Vehicle Make : Honda
Impressive staff to work with. Timely repair and great communication on status updates. Finished repair looks great.