Classic Collision has repaired my car twice, and both times the work has been incredible! My car looks like a new one. They are very thorough from the time you begin your process until it is finished! Jennifer handled my repairs and she was wonderful! Always available to answer any questions and address your concerns!!!! Thanks Classic Collision for a wonderful job!!!!
2/24/2016
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was fixed in the timeframe I was told, cleaned, and really taken care of! Also, the rental was easy to get and return due to Enterprise being located there. I enjoyed my experience!
2/23/2016
Rashun A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job,l Excellent Service
2/23/2016
Bobby S. VERIFIED CUSTOMER
Vehicle Make : Honda
The best
2/23/2016
Barbara K. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was wonderful especially the follow-up with Dreu
2/23/2016
Therese W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Made if very easy and kept us informed
2/22/2016
Tatanya A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My contact person, Shannon was excellent. He kept me abreast of the progress of my car repairs via texts, emails, and phone calls. Front staff were very polite and helpful as well.
2/22/2016
William J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was vandalized by two teenage kids (spray painted). Even though I had to pick up my car two days later, the repair was completed in one day. It was also a pleasure to know that the spray paint could be buffed out rather than the car repainted. There was a small adjustment that had to be made while a waited. Kudos to Geico and Classic Collision for great customer service and a one stop shop! Thanks to Geico's Paul and CC's Crystal (and team)!!!
2/22/2016
Marilyn W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Scott and Alex were very attentive and stayed in contact the entire time. I am very pleased with the results!
2/22/2016
Margaret N. VERIFIED CUSTOMER
Vehicle Make : Ford
Kayla was very cordial and efficient from the begining to completion becase I was upset about damaging my new car and her positive attitude made the whole ordeal more tolerable. thank you
2/21/2016
Erica W. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional accurate company
2/21/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied. Your repair rep did a nice job keeping me informed the whole time.
2/20/2016
Quincy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!!!@
2/20/2016
Samson G. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my first time in Classic Collision, but I have a great experience by yi customer service. Especially Erica was extremely amazing by taking care of the customer, your office need more people like Erica. And also I am very happy by your repair service. Thank you so much. Keep up the good work.
2/20/2016
Juan Erasmo. VERIFIED CUSTOMER
Vehicle Make : Dodge
Emily was great in ensuring all my questions were answered and repair experience was the best.
Thank you
2/20/2016
Evoenia J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Erika certainly made a difficult time easier. She has excellent communication skills and always kept me informed of progress and updates in the repair process for my Subaru. The car was even repaired a day earlier than expected. thanks
2/20/2016
Vanessa B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent Customer Service, starting with the first contact..
2/20/2016
David J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The vehicle still has work that must be completed. The side chrome bars were not put on the doors, and the skirt that guards the gas tank was not put on correctly. So all that will have to be corrected. I would prefer that you do the job right the first time and that I don't have to take time out of my day to sort these issues out. It is highly inconvenient. Your hours do not suit someone who works a normal job. I did not rush this work, I only responded to voicemail that was left for me. So why the team didn't pay attention to detail and get this right the first time is way beyond me. Now I have to spend my extremely valuable time dealing with an issue that should have been avoided. Not happy at all.
2/20/2016
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Honda
Indicate in the emails to wait on phone call confirmation when car is complete.
2/20/2016
Kevin G. VERIFIED CUSTOMER
Vehicle Make : BMW
The level of customer service was excellent! I received calls everday regarding the status of my vehicle. I would definitely bring any of my vehicles to Classic Collision for repairs.