Erica and Derek were both excellent, and very helpful
3/4/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Honda
Marco did a great job of keeping me informed.
3/4/2016
Stacey M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The entire team at Classic Collision Chamblee was terrific. It took a while for the part to come in but Brent kept me fully informed and took extraordinary steps to try and secure the part faster. The team was welcoming and engaging. This is not my first time using Classic Collision Chamblee and I would not hesitate to use this team again if I needed repairs. Thank you for the excellent repair work and costumer service.
3/4/2016
Darryn K. VERIFIED CUSTOMER
Vehicle Make : Honda
Al was fantastic. Company did a great job of keeping me updated on the progress of the repair.
3/4/2016
Carl N. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was excellent. I was impressed by all parts of the experience.
3/4/2016
Kelley H. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone here at Classic were very accommodating and prifessional. I have never been in an accident before as an adult, so they made the process painless! I have been teeling everyone i know how amazing my experience was. Thank you all for being efficicient and caring. I know of ao many people who have nightmare stories about the time it took for their cars to get repaired. The email notifications with the time and percentage in the process was mind blowing! That's perfect customer service! Thank you guys!!
3/4/2016
Drew S. VERIFIED CUSTOMER
Vehicle Make : Ford
Lee Smolen did a tremendous job repairing my vehicle. He provided updates and any particular changes made daily. If I were a business owner I would invite Lee to my team. Everyone needs an employee who works whole heartidly with an enthusiastic/valiant effort! Lee deserves a raise.
Thanks, Drew
3/3/2016
Andres S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service
3/3/2016
Hau T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice job and promptly process
3/3/2016
Yimun W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Classic collision always deliver excellent customer service experience and professioanl results. Thank you!
3/3/2016
Randy S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service was excellent and my car looks better than it did before the accident.
3/3/2016
Susan W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everybody there was wonderful! Car was completed earlier than expected, and I was advised as to the progress throughout the process. Staff was knowledgeable, pleasant, and seemed truly concerned about my experience.
3/3/2016
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Honda
Employee's were friendly and helpful.
3/3/2016
Kathy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was amazed at the customer service Russ provided. He was available and followed up beyond expectation. The quality of the repair was detailed and looks great. My car was cleaner than when I left it with them. Needless to say I am one happy customer and thankful my Nissan dealership referred Classic Collision to me.
Also, when going to pick up my vehicle I called for directions (my daughter had dropped it off) the receptionist stayed on the phone providing directions until I saw the building. Kudos to her as well!
3/3/2016
Janet B. VERIFIED CUSTOMER
Vehicle Make : Kia
I was greatly pleased with the customer service how extremely clean my car was when I picked it up. No long wait to get it. Very pleased!
3/2/2016
Sinan R. VERIFIED CUSTOMER
Vehicle Make : Kia
Nice perofetional people
3/2/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was satisfied with the communication between myself and Jennifer. However, when I picked up my car a **** Barbour jacket 150 was missing from the back seat. I was told that CC assumes no liability for stolen items, however, with employees knowing this they know that there is no repurcussion soft stealing out of a customers car. To solve this issue , I recommend CC inspection of the car prior to turning it over and requiring customers to take anything of value. This way CC can still assume no liability but have a check in place. It is also sad that someone would steal something out of a car when that same person is paying their salary.
3/2/2016
Gretchen B. VERIFIED CUSTOMER
Vehicle Make : Honda
We appreciated having Geico and Enterprise in house to coordinate our needs.
3/2/2016
Paul M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fantastic job! Drives like it was never any damage.
3/1/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was extremely helpful and professional in the way I was treated. Samantha went above and beyond to make sure I was okay in turning my precious car over to the insurance company. I would recommend Classic Collision to any or my family and friends. Thank you!