Thank you for communicating throughout the process and doing the job with excellence in a timely manner.
4/8/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Maybe nothing major for some, but the text notifications/updates were not synchronized with what I was told over the phone.
4/8/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was not "completely" satisfied, that's why I brought it back. Now that it is done and fairly close to OEM condition, I am extremely pleased and thankful. Jen, Larissa and Brett were all great! I was very satisfied with all of their customer service provided. All are very hard working, honest and reliable. Cannot thank you all enough! Please do not contact me to ask how you could make my experience better because the mistake wasn't made by anyone I dealt with during my experience. Just know I am happy now and grateful for the results Classic Collision gave me. Stand up job and I will recommend/refer Classic Collision.
4/8/2016
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice and made this bad experience (the car accident) very easy to handle. I was kept up to date with the on goings of my vehicle and my car was ready early.
4/8/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a terrific service associate (Jamie?) who is getting her MBA at Mercer - it was very obvious that she is dedicated, informed, and committed to marketing and customer service. I'd definitely give her the highest marks for service!
4/8/2016
Cayela W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job. Maria was great scheduling my drop off and arranging rental car. I received update emails constantly. Phillip called and kept me updated. Great attitudes. I could tell there was great teamwork. I would definitely recommend this place to others.
4/8/2016
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Ford
My car repair was completed earlier than expected! I was thrilled to get it back and it was in such great condition-cleaned and washed! The only thing is that I wish I had known to completely clean out the door pockets/backseat/console of my car - an item of sentimental value was decorating my dash and was a little banged up. Other than that, the car was perfect! Thanks!!
4/8/2016
Doug B. VERIFIED CUSTOMER
Vehicle Make : GMC
I was extremely impressed with the text program that kept me updated with the progress of my repairs. The young lady that handled the job and went over the work when I picked up the car was excellent. I will definitely recommend Classic to all my friends.
4/8/2016
Katherine G. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the work and it was quick, would recommend to everyone.
4/8/2016
Milton G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs look great, and everyone gave good customer service.
4/8/2016
Bob T. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car looks great - the damage was minor, but I'm glad it is back to like new. We are repeat customers and have had as good an experience as you can have in a situation like this. Thanks.
4/7/2016
Raye C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
THE BEST!!!!!
4/7/2016
Bhaskar K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Exceptional repair service and outstanding customer service. No words to describe my satisfaction.
4/7/2016
Cheryl Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work repairing my Camry! Emily was so good about keeping me updated on the status of my car. Thanks so much for a job well done...
Cheryl Y
4/7/2016
Nicole C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Customer service was excellent. Thank you!
4/7/2016
Darlene F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Divine was truly a pleasure to work with. I called her almost everyday (sorry) because I was so paranoid about my car. But she was really informative and very pleasant. Very satisfied!
4/7/2016
Boniface N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the good work!
4/7/2016
Connie D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Some of the best customer service and contact I've ever experienced!