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Real Reviews from VERIFIED CUSTOMERS
Julie B. VERIFIED CUSTOMER
Vehicle Make : Kia
I've used Classic Collision a number of times. Tab and Kayla are great to deal with. The repairs are exemplary and the service excellent.
5/20/2016
Shirley C. VERIFIED CUSTOMER
Vehicle Make : Acura
I was told my head lights will be buffed too and that never happened.
5/20/2016
Jeanne C. VERIFIED CUSTOMER
Vehicle Make : Ford
They were great and fast!
5/19/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
Emily and John did an incredible job with customer service. Car looks great. If I find any problems I will give a call
5/19/2016
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
5/19/2016
Paul N. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks brand new! Thank you for making it easy and quick to have my car repaired. Best! Jenna
5/19/2016
Travis P. VERIFIED CUSTOMER
Vehicle Make : Dodge
This was one of the best experiences I've ever had with a car repair. It was fast and everything looks great. Everyone was friendly and helpful. I would highly recommend classic collision.
5/19/2016
Jaquetta M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Courtney did an excellent job in catering to my needs. Wonderful employee!
5/19/2016
Karl H. VERIFIED CUSTOMER
Vehicle Make : Acura
The staff kept me well informed. It was easy to reach out and get quick responses. The car was returned very clean and is running well.
5/19/2016
Delta B. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, cordial and did a good job in a timely manner.
5/19/2016
Beverly G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Good job, thx for updating communication, it took a little longer than expected
5/19/2016
Billie R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Upon picking up my vehicle this afternoon, I was advised that the radiator had been replaced. I checked the fluid to find the radiator was dry and the reservoir was almost empty. I advised one of the workers of this and said he would drive my Jeep around the building and add fluid. After jumping my Jeep off... yes, the battery was dead, the Jeep was driven off. After approx 10 minutes, the worker returned with my Jeep, advising the problem had been handled and he made sure the radiator was full. We then looked at the vehicle and I pointed out to him that there were still new scratches that had not been repaired. I noted a scratch on the hood appoximately ****.5 inches long, as well as scratches to both fenders next to the headlights. These scratches being almost identical in the same place on both sides of the vehicle. The worker stated I should call and advise GEICO. I then turned in my rental car keys and left. I drove approximately 7 miles home, parked my Jeep to let it cool. Once it cooled down and my brother-in-law came by, we looked at my Jeep. We noted the radiator to be empty of fluid, as well as the reservoir to be completely dry. All fluid had leaked out during this 7 mile drive home. We noted there to be NO antifreeze on the driveway, but found it to be on the engine cover, on hoses, on the air filter box, on the frame, as well as on other places under the hood. We also noted that the main air duct was not connected to the air filter box as it should have been. This makes my vehicle unsafe to drive, leaving me stranded, as my GEICO claims adjuster does not work nights. GEICO was contacted and advised of the situation, and stated that my adjuster would be contacting me within 24 to 48 hours and NOT to drive the vehicle... that it must be towed. This has left me stranded and therefore, I will miss a shift of work... 24 hours without pay. While all employees were polite and helpful when speaking with me, I am very dissatisfied with the work. This has proven to be extremely inconvenient for me, as I need to work and will lose pay because of this. Billie Jo Rouse
5/19/2016
James D. VERIFIED CUSTOMER
Vehicle Make : Acura
Repair looked great, but a towel that I had in my back seat was mysteriously wet and smelled like mildew. Not sure why or how that happened.
5/19/2016
Laura J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
very professional and on top of things!
5/18/2016
Christy L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Still finding issues with repairs- panels inside car weren't put back on correctly, bolts are missing, running lights keep burning out , head lamps weren't replaced from first accident (not submitted) to insurance denied at later date, they are scratched and scuffed
5/18/2016
Sophia S. VERIFIED CUSTOMER
Vehicle Make : Buick
Job well done.. I was very happy with the results of my car.. I felt like I had a brand new car.. He even cleaned my car for and I appreciated it so much.. Thank you so much..
5/18/2016
Yolanda D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good customer service
5/18/2016
Jack S. VERIFIED CUSTOMER
Vehicle Make : Lexus
My advisor was amazing. I give him a "10."
5/18/2016
John W. VERIFIED CUSTOMER
Vehicle Make : GMC
Erica was very friendly, detail oriented and did a great job!
5/17/2016
David E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was super helpful when I picked up my vehicle. Addresses a window issue while I waited. Happy to recommend Classic Collision
5/17/2016