I'm still waiting for a call back concerning a dent in my hood, that was incurred because the new one is missing a part. I complained about it when I brought the car in a month ago, and then again when an electrician came out and had trouble opening & closing it. Seeing as this is a new hood that was installed by the Douglasville location, it should work correctly. I plan on coming by one day this week to see if someone will help me get this taken care of.
6/5/2016
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Audi
I was promised a free detailing for completing survey. No one has called yet... Other than that everything was great and
6/5/2016
Terri G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was not done popularly. My bumper was not fix correctly on my car. Chris promise to make it right. I am waiting on him to call to make an appointment to get fix
6/5/2016
Lathan M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The staff were very helpful and friendly. I am so glad I was able to take my car here. The repairs are amazing and I am very SATISFIED with the work.
6/5/2016
Grace C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very satisfied!
Very polite and 'nice' people!
6/4/2016
Harriet I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The person that me Mike was not ver professional or nice when I was trying to locate my car mats (that just happened to "disappear" between your place and the place my car was towed).
My car was "totalled" and you all did not repair it.
6/4/2016
Craig A. VERIFIED CUSTOMER
Vehicle Make : BMW
My service contact person was excellent. I highly recommend her.
6/4/2016
Josiah G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer sevice
6/4/2016
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys did a great job and far exceeded my expectations, as all of my past experiences with other repair shops have been horrible. I have recommended you guys several times since and will be back if I need anything done myself.
6/4/2016
Kimberly J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
None
6/4/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Honda
Was horrible lots of mistakes and took forever. Several trips back
6/4/2016
Naudy P. VERIFIED CUSTOMER
Vehicle Make : Jeep
customer service is awesome
6/4/2016
Jim O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Work was done well and timely!
6/4/2016
Amy W. VERIFIED CUSTOMER
Vehicle Make : Ford
I had a wonderful experience. Even the front desk clerk was super sweet. Beth was AMAZING! She was so sweet and caring to me and my family. Whoever did the body work, did a fantastic job. I am pleased with everything. Thank you ALL so much! Great, speedy service!
6/4/2016
Gary K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You are a professional, knowledgeable, and personable team. You inspire confidence and exceeded my expectations. I sincerely thank you and you will have my endorsement as I am asked for recommendations.
6/4/2016
Darlene M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Repair was done on the day scheduled; timely; thank you!
6/4/2016
Timothy G. VERIFIED CUSTOMER
Vehicle Make : Ford
awesome job
6/4/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job done on time.
6/4/2016
Bill F. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair looks good. Service was great.
6/4/2016
Henry D. VERIFIED CUSTOMER
Vehicle Make : BMW
Upon initial pick up Blemishes existed, rework had to be accomplished; 2nd pick up, a nick was in the obvious and had to be re buffed.
Currently, Paint mis-match is obvious and remains, finger-tip feel to repaired area isn't smooth, has gritty feel which indicates the buffer /person failed and the post inspection, quality process failed also to identify, correct and ultimately produce a fine, high quality finish as anticipated.
Thanks !