I'm very pleased with your positive attitude and commitment to providing outstanding customer service. It shows in all your actions. I appreciate being kept informed on each step of your repair process. Keep up the great work. I'd be happy to recommend Classic Collision to anyone needing your services.
7/6/2016
Erica F. VERIFIED CUSTOMER
Vehicle Make : Nissan
They made a potentially really stressful situation not stressful at all. I'm blown away and so appreciative of all the care I received.
7/6/2016
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The people I worked with were very professional and my car was finished in a timely manner! Cars looks great,too!
7/5/2016
Felicia M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job!
7/4/2016
Chrystal E. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The staff was awesome! They communicated with me periodically to keep me updated. Thank u! I am so very excited to have my car back
7/3/2016
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
James did a good job looking after us.Under trying circumstances dealing with idiots out of state
7/2/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I received an email and a phone call stating my vehicle was complete. When I arrived to pick up my vehicle my vehicle was not complete. The manager stated it had not been through the QA/QC inspection. The bumper had not been painted as was stated it should have been on the estimate. There were also blemishes on the newly painted front left fender. The left wheel well liner had not been replaced. The hood was out of allignment so much that it would not latch without forcibly slamming the hood which also caused the paint on the grille to chip. The grille was missing the top right retention clip and the bottom right retention clip was not fastened. The vehicle missed the completion date by more than two weeks which the manager blamed on waiting for supplemental insurance claims, which I would have believed if not for the fact that parts had been ordered and received, that were not on the original estimate, and a supplemental had not been received, nor approved. The manager offered to fix the mistakes, but I refused because I had serious reservations about the competence of the technicians in the shop to correctly fix the vehicle given all of the mistakes on my vehicle.
7/2/2016
Lorraine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience! Really appreciated the communication and our car was repaired quickly and looks great! Erika was awesome! Will definitely you again if needed.
7/1/2016
Candace P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone worked hard to make my experience a positive one.
Special kudos to Justin and many thanks to Chris for going above and beyond.
I will certainly recommend your business to others.
7/1/2016
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Kia
I loved that I was updated throughout the process, and**** was professional and easy to work with. Thanks. I will gladly refer you in future.
7/1/2016
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Volvo
My car looks great. Jamie and Nick were awesome keeping me in the loop on what the status of my car was. Very professional all around.
7/1/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Honda
All of the people from the folks in the front office to the estimators and the mechanics and painters were professional and courteous at all times. When you are going through the nerve wracking period after an accident that is extremely important. Other than knowing my car was in an accident, I wouldn't be able to tell to look at it. Great work!!
7/1/2016
Melinda P. VERIFIED CUSTOMER
Vehicle Make : Toyota
From what I can see it looks really good the paint job looks great and you were right on schedule with getting it done thank you
7/1/2016
Peter M. VERIFIED CUSTOMER
Vehicle Make : Ford
Not sure the bumper is fitted properly. I am noticing it more now.
7/1/2016
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast service!
7/1/2016
Jack Owen. VERIFIED CUSTOMER
Vehicle Make : Ford
Keep up the great attention to detail and super customer service!
7/1/2016
Myesha G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you so much for your professionalism and thoughtfulness throughout this entire process. I was very pleased that my car was delivered to me and it was very clean. I will definitely recommend you all to everyone I know. Thank you again!!
7/1/2016
Anthony N. VERIFIED CUSTOMER
Vehicle Make : Lexus
On time and very professional
7/1/2016
Guggisberg K. VERIFIED CUSTOMER
Vehicle Make : BMW
I sincerely appreciate the professional attitude of Crystal, Paul and the Enterprise Representative who made me feel comfortable during the whole period my BMW 550 was at your service. I would sincerely recommend Classic Collision to anyone who may need such assistance. Regards.
Guggisberg & Elizabeth Krow.
7/1/2016
William O. VERIFIED CUSTOMER
Vehicle Make : Ford
Justin Blinson was great to work with. Just too bad USAA was so difficult to deal with. And Russell was very good too.