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Real Reviews from VERIFIED CUSTOMERS
Tara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was repaired in Feb.2016. Wasn't super-impressed with the quality of work or how dirty the inside of my car was. Just happy to have my car back after nearly a month. Returned August 2016 because bumper was coming loose from the car, several places still had bondo residue stuck to them, paint job was splotchy and shotty in places, pieces of tape-lined plastic was stuck in my brake pads, and I was occasionally getting a strong smell of gasoline inside my car. The guy at the service desk (Ross) told me I should never expect the bumper to fit perfectly because they used after market parts. Seriously? Then he told me I would have to take my issue up with Geico and sent me on my way. It took several days and several phone calls to end up right back where I started. 6 days later I was told my car was ready. But when I arrived to pick up my car, the bumper was out of place on the opposite side. I was also told that my car would be spotless the second time around because when I picked it up the first time back in Feb.it was filthy and dusty on the inside. When I picked my car up this time, the inside was clean and the outside was dirty. I was told to come back for a free car wash. No way in hell I'm going back, unless something starts falling off again. And if that happens it will take a whole lot more than a car wash to make me happy.
8/11/2016
Philistia P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kelsey kept me abreast on the status of my car. The entire staff was friendly, helpful and proactive. And my car was returned pristine. I am pleased with the service I received.
8/11/2016
Philistia P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kelsey kept me abreast on the status of my car. The entire staff was friendly, helpful and proactive. And my car was returned pristine. I am pleased with the service I received.
8/11/2016
Margaret K. VERIFIED CUSTOMER
Vehicle Make : GMC
Finished sooner than the original estimated date and looked brand new. Everyone is very nice and you f=l appreciated for bringing them your business.
8/11/2016
Jeanette G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car was not ready when they said it was.
8/11/2016
Sebero P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job????????
8/11/2016
Rhonnette L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paul was very instrumental in helping me feel like Geico cares about there customer, we were able to get to a medium regarding my diminished value. Everyone yay the classic auto was pleasant and helpful.
8/11/2016
Brenda L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was raining when I picked up my car. So instead of parking it under the roof, they put it outside .. Therefore I never looked at your work till I got home . All is fine , looks good. However, now I have to make another trip over to your place to pick up a bag which was in my trunk. Not sure why it was even removed at all; since all work was on the front of my car... I really think y'all could run a tighter ship; also, the dollars I keep in my center console are glaringly gone... I use them for tips, so it's ok.
8/11/2016
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the service. The people there are very courteous. Got my car back in just one day. The team were so accommodating , assisting me with getting a rental and also calling to update me on the status of my car. Very satisfied
8/11/2016
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The people there are so courteous. I was surprised that it only took a day to have my car back! It looks great! Very pleased with the work they did on my car.
8/10/2016
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Alex and the team at Classic Collision were awesome! I really appreciated the constant communication and high degree of professionalism throughout the entire process. My car looks better than ever!
8/10/2016
Quiera L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You all are FABULOUS!! Really enjoyed working with you.
8/10/2016
Jim C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service- timely repair. I will use them in the future
8/10/2016
Stephen O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I asked for the windshield to be replaced along with the other repairs. It was noted but not written down. I now have to use another contractor and take more of my time.
8/10/2016
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service can't say enough to nice things about Stephanie!!!
8/10/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your customer updates are an excellent service. My contact personnel were very attentive.
8/10/2016
Derrick S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I had to leave my car. It wasn't repaired correctly.
8/10/2016
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repairs were done promptly and thoroughly. Service and communication from all staff, especially that of Sierra and Tamara was excellent. I would recommend Classic Collision to anyone needing body repair work done in the future.
8/9/2016
Heather S. VERIFIED CUSTOMER
Vehicle Make : Honda
Getting the passenger side view done tomorrow
8/9/2016
Stepanie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Seth did an amazing job. Thank you so much to the classic collision team????????
8/9/2016