I would like to begin by saying that I was indeed satisfied with the repair work to my vehicle. My car looked like it was fresh from the factory line with a nice interior detail to boot. With that said, I was a bit displeased with the amount of time it took for the repair,coupled with several extensions of the the estimated time of repair. I would definitely recommend Classic Collision to others, as I feel the repairs were top-notch, but I would remind them to temper their expectations of receiving their vehicle back in a timely fashion.
Thank you.
8/16/2016
Shekinah L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The work looks amazing. Only better than the work is the customer service - Lauren, Megan, Daniel (enterprise), paul (Geico), the other Paul, Marco... They made the process so painless. This is a well-oiled machine. The processes and handoffs are seamless!!! It is evident classic collision thought it through and they thought about it with the customer in mind. Thanks!!!
8/15/2016
Angel A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Well done...
8/14/2016
Betty H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car door remains licked and i cannot open it. My front door also doesnt lock and i never received thw detail and car wash that was promised.
8/14/2016
Soloma G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for every attempt to repair my vehicle but it' s minor things that could've been done better.
8/14/2016
Kwadwo K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jamie handled my claim great. Very helpful
8/13/2016
Jerry C. VERIFIED CUSTOMER
Vehicle Make : Dodge
the people there were very courteous we were well informed they found a closer place to return rental car saved us a long trip to carrollton we got a email every day about the progress of our car we also gave this info to Geico insurance we are seniors and we really needed the help thank you Jery and myra Clark
8/13/2016
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
8/13/2016
Carla B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
incredible service!!! I could not have asked for anything better!
8/13/2016
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very well pleased with the service that I received from beginning to end. The service team was second to none in professionalism courtesy. I will forever be a customer and will recommend Classic Colission Auto to all my friends and family.
8/13/2016
Sara W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really appreciate Megan and the lead male on my car. Both were exceptional. The lead male even helped to take out the car seats of my rental vehicle and placed them back In my car. Exceptional customer service.
8/13/2016
Rose W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff was knowledgeable and kept me well informed about the progress of the repair. When they found additional damage the insurance company was contacted and arrangements made for the additional repairs and worked with the insurance for payment.
8/12/2016
Donna S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very kind and the customer service was excellent. The repair was exceptional and very professional. Trey Mundy kept me informed at every step of the way. Thanks Classic Collision.
8/12/2016
Clarissa W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I really loved having the email updates everyday as to how my repair was coming. it was extremely friendly and helpful!
8/12/2016
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent, and efficient
8/12/2016
Travis M. VERIFIED CUSTOMER
Vehicle Make : BMW
The McDonough location is awesome. I received prompt updates and can't describe the service levels Melanie and her team displayed. I am satisfied beyond my expectations. From the day my car was picked up until it was delivered was extraordinary service. The level of detail and the quality repairs must be mentioned. I will recommend anyone needing repairs done due to damage go to Classic Collision in McDonough.
Kudos to the Team
8/12/2016
Aneitra D. VERIFIED CUSTOMER
Vehicle Make : Buick
Very friendly and professional staff... We recommend this company!!
8/12/2016
Marnee H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was kept updsted along the way I was very pleased for everything Classic did all the way around highly recommend to anybody who has ever had an accident ryan was awesome
8/12/2016
Harry G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Other than taking longer than expected everything was great. Rick was very nice and so far the car is fine.