Great communication. Somewhat overly so; email, txt and phone. One mode would have been sufficient.
9/1/2016
Maurice B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was a second visit for me and as always awesome work,and great customer service!!!! I would recommend anyone who needs body work here Thanks so much!!
9/1/2016
Quanika B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The team is awesome. They kept me informed from start to finish. Customer was great .
9/1/2016
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'm very happy with the repair work on my car. Great job! Thank you!
9/1/2016
Laura R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great for the most part- everyone very kind and explained everything well! When I was driving home, I realized that my steering wheel seemed to be misaligned such that it was tiled toward the right when I was driving straight. I'm sure this is a simple fix. Overall-very satisfied besides this one issue!
9/1/2016
Jessica C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Loved the fact that your customer services reps kept me updated on my vehicles progress and completion status.
9/1/2016
Terry M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ashley was great, friendly and professional.
9/1/2016
Miguel G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
All did a great job. I will definitely promote and come back when needed.
9/1/2016
Morris B. VERIFIED CUSTOMER
Vehicle Make : Honda
Little expensive for us, but magnificent job.
9/1/2016
Kristoff B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason did a great job keeping me in the loop with regards to my car repairs. Really appreciate the great work and my nice clean car!
8/31/2016
William C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job with texts
Car looks fantastic!
Thank you
8/31/2016
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Follow up is important to me. I do not feel my rep kept me updated as to the changes in my vehicle repair. As a result, I had to notified that my bill was higher than originally quoted. Not good customer service since I was recommended to you by a friend who had dine business with you in the past.
8/31/2016
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience! There were some issues that caused my car to be delayed and it was unfortunate. Instead of the company just putting the pieces back together, since the problem would not have been noticeable, they took an extra day or 2 to fix the problem correctly. They were apologetic and worked hard to get the job done earlier than the new expected date. They also set out to fix any inconveniences that arose on my end. Their service was greatly appreciated. Things happen as we all know but the company went above and beyond to resolve the car issue and insure that my experience was outstanding overall. Thanks to Tamera and the Manager working at the time.
8/31/2016
Brad C. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate the car drop off at our house!
8/31/2016
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Classic Colllision did an excellent job repairing the dents on my car, and they finished two days earlier than they initially estimated. Everyone was friendly and they kept me well updates with email alerts.
8/31/2016
Kari F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with my repairs.
Great staff!!!
8/31/2016
Kyungae H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I laft massage so many times to the Ms. Kristell Jovel. She naver respond.
I am very difficult to know hows going on....
and
So long time to take repair.
8/31/2016
Vincent S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job
8/31/2016
India S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It looked very good!
8/31/2016
Amanda F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great experience! Everyone was so nice and helpful...and they even came in $150 less then my original estimate. Will definitely be back in the future and refer friends/family.