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Real Reviews from VERIFIED CUSTOMERS
Carmen A. VERIFIED CUSTOMER
Vehicle Make : Honda
I really get great help when I use this collision center. Today Ron was very helpful. The front desk staff is very helpful
11/17/2015
Anthony &. VERIFIED CUSTOMER
Vehicle Make : Honda
Tyler my service man was great!!! He got hold of my insurance for me so I did not have to pay any deductable.????
11/15/2015
Lili T. VERIFIED CUSTOMER
Vehicle Make : Honda
Really friendly and always keep me posted, I would recommend my family or friends to this place
11/13/2015
Merelei G. VERIFIED CUSTOMER
Vehicle Make : Kia
Very pleasant experience, from first phone call to pick up of our vehicle. Amazing customer service from, Kelly, Matt, Corey and the gentleman who first gave me an estimate, forgot his name. Thank you all! You all get a 10!!!
11/13/2015
Tammy C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Prompt quick service with a repair done correctly.
11/11/2015
David F. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great. Repairs were done within estimate limits and under the time promised. I am very happy with the service and the car came back to us nicely cleaned and ready to go.Tim Foskett and his team did a great job.
11/10/2015
Jean H. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was scheduled for a date week after estimate given and when I took it in the parts needed for the repair were not there so an additional day was needed to complete the repair. That meant that I had to have the rental car an extra day and extra expences.
11/7/2015
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Chuck did a great job of keeping me updated and he was very kind and his professionalism and courtesy was excellent.
11/7/2015
Scott M. VERIFIED CUSTOMER
Vehicle Make : Honda
Tim was very friendly and helpful. If I called with questions he was always there. Kelly at the front desk always had a smile. She really had things organized. I will recommend Hannah auto group to anyone looking for collision repair or a new car. TOP MARKS TO EVERYONE WHO HELPED !!!!!!!! :) Thanks Scott
11/7/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The entire **** Hannah collision center team was amazing from the front desk receptionist to the claims representative. I would highly recommend anyone get their repairs done here.
11/6/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Kia
You forgot to fill the windshield washer reservoir when you replaced it. Otherwise, excellent service.
11/6/2015
James T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Don't like the communication and with enterprise and you guys picking up customers I waited for over 20 minutes for a ride and then
11/4/2015
Maria O. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you Chris for your follow through on repairing my Kia Soul. You're terrific. Your staff did a beautiful job. The Kia looks like new. Thanks also to **** Hannah Longview and Vancouver for working together to get the job done!
11/2/2015
Robert K. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car drove better and ran better when I got it back. It's looks great
10/30/2015
Linda A. VERIFIED CUSTOMER
Vehicle Make : Honda
Took too long. Left with the car after closing. Went to pull the visor down and it fell off into my hands. Will be calling first thing in the morning. Hope this doesn't take a long time to fix.
10/30/2015
Noemi V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tim was great. Attentive, knowledgeable, and friendly. I have nothing but good things to say about him. I can't say I was completely satisfied because there are still small shards of glass through my car. Tim asked someone to clean it up better but the boy he found to do the job was full of excuses and didn't really fix the problem. I was expecting a better job with the glass cleanup than what I got. There is also still glass in the vents and between the seats. The window itself and the tint look great.
10/30/2015
Lairen K. VERIFIED CUSTOMER
Vehicle Make : Honda
The driver window handle and how the window rolls up works differently and there's a couple of scratches on driver door trim/molding
10/29/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Honda
Your communication system about my vehicle was very poor. You gave the impression I would be continually informed of the progress on my vehicle and this did not happen. I was left uninformed, despite my response to emails and calls were not returned. Tim was not very good in getting back to me. After the car was completed he said he accepted responsibility, but that's kind of late as we are driving away.
10/29/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything looks like new where you repaired our CR-V. So Far so good. We also appreciate that you didn't go over the timeline estimate. The only drawback is that there is a heavy smell inside the vehicle which we didn't expect since it was only damaged on the outside of the car in the rear.
10/27/2015
Harold G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for keeping me up to date on the repair. Everyone was courteous and nice.
10/22/2015