Chuck did an awesome job assuring me that my car was being taken care of in a timely manner!
6/16/2016
Hussein C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matthew, Ron and Rick were amazing. They took the truck from the first day and updated me day by day through the process until I picked it up. Thank you so much for all your help.
Thank you
Sammy&Family
6/16/2016
Terri L. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was not fixed 100%. The wheel should have been replaced, it was still scuffed, and the center wheel cap was missing. The car is also pulling to the right and is making a funny noise underneath. I am really surprise that **** Hannah would release a car as completely fixed, when It was not. I wish I had not picked up my car. I will be calling tomorrow to follow up on this issue. I left a message for a supervisor with no follow up phone call.
6/15/2016
Ken S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job..
6/14/2016
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
A set of wires were not properly reattached and are freely dangling below the bumper. Now I have to bring it back to get fixed. I wish it had been done right the first time.
6/10/2016
Jon C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very great, explained every step, respectful, and very professional. For it having been an accident that was not my fault it was a frustrating thing however **** Hannah's employees made the experience great. Mike and Tim were both wonderful to work with.
6/4/2016
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car is not repaired. Battery was dead when I went to start. Never had issues before with battery. When got jumped many indicator lights on. Battery issue tells me there is an electric issue. Indicator lights indicated some significant other issues. I am concerned my car will never be what it once was
6/2/2016
Jay B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very friendly staff. Quick service. Like the updates
6/1/2016
Sandy S. VERIFIED CUSTOMER
Vehicle Make : BMW
No more texts.
5/30/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tim was very helpful
5/27/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent communication. Personnel very pleasant to communicate with. Work completed seems excellent.
5/25/2016
Marianne M. VERIFIED CUSTOMER
Vehicle Make : Kia
Tim was great. He was on top of everything and I felt served well. You have a gem there. Don't let him go!
5/22/2016
Mary B. VERIFIED CUSTOMER
Vehicle Make : Ford
Special thanks to Gail Tolar. Her help and advice was valuable.
5/21/2016
Sushmita M. VERIFIED CUSTOMER
Vehicle Make : Honda
The door seal has not been put back in properly and so hanging loose and the fuel tank door was stuck. I am very disappointed that the collision center did not check their work after it was done. The repair place is 25 miles from where I live and i do not have the time to drive back out to get it fixed. I have to hire an employee which is an additional $100 expense to me in order to bring my car over to the repair center. Along with fuel cost and time wasted. It is not fair that customer should have to bear this extra expense because of an oversight. What can be done?
5/18/2016
David R. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks like brand new
5/17/2016
Donna B. VERIFIED CUSTOMER
Vehicle Make : Kia
Job well done.Thank you very satisfied
5/17/2016
Krysta M. VERIFIED CUSTOMER
Vehicle Make : Ford
Hey. Thank you! In my back seat, you all found the plastic "under-bumper guard" that I accidentally ripped off while pulling too close to a parking stop. I think you guys were vacuuming out the car. But someone took the time to reattached the guard. I didn't ask anyone to do it and certainly was not expecting it. Seriously, so impressed. Going the extra mile doesn't happen every day. Thank you, from the bottom of my heart.