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Real Reviews from VERIFIED CUSTOMERS
Joanne C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was more than pleased - they went above and beyond to get it to me on time and delivered it absolutely CLEAN'!!! Very impressed
11/8/2016
Marla A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very courteous and professional. They did great work in a timely manner! I would use them again and recommend them!
11/5/2016
Liliana V. VERIFIED CUSTOMER
Vehicle Make : Honda
Chuck is without equal in the service department; taking the care and time to make sure that all aspects of service work are fully explained to the customer. The workmanship is pleasing and guaranteed. **** Hannah Collision Center goes above and beyond to make things right. They are my go to shop for auto repair and body work.
11/1/2016
Bob S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone is customer oriented and customer service comes first. They're also a friendly group. All are an asset to your company. Bob S
10/28/2016
Clara C. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate Noah Calvin who helped me with my car. Dealing with the insurance company was such a hassle but Noah was always quick to respond to my emails or phone calls. I appreciate the quality spent on my car with Hannah Collision when the insurance company wanted the Durashield to be outsourced to another shop, Noah said no since they couldn't guarantee the service from another place. Thank you Noah for your dedication and thank you for all who were involved in fixing my car.
10/27/2016
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Chuck was great. Followed through, courtesy, helpful.
10/18/2016
Soaimaile F. VERIFIED CUSTOMER
Vehicle Make : Kia
Stress Free experience. Thanks
10/17/2016
Leslie P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the service and the end results. When I picked up my car, I was most pleasantly surprised to find that my car had been washed and, as well, cleaned inside! Nice! Also, Happy to have my Honda back.
10/15/2016
David M. VERIFIED CUSTOMER
Vehicle Make : BMW
My repair was supposed to be a 4-5 day repai that lasted 19 days, mainly due to delays and mistakes of parts ordering, also after all this time the car is still not done and needs to go back in. That was after I waited for 3 weeks from the estimate day till the day the car went in for service. On the first day I dropped the car off at 9am and at 3pm it was still parked at the same spot untouched, maybe at that point I should have taken it out. This is a very big dissapointment mainly because this is the 5th car I'm bringing in there including past personal cars that I had and company cars as well..
10/15/2016
Helen T. VERIFIED CUSTOMER
Vehicle Make : Acura
Amazing job! Absolutely loved how I was updated about my car every once in a while. Loved the finished job as well, completely good as new!
10/13/2016
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are grateful for your thoroughness. Our car looks great! Thank you. We appreciated Tim's updates via text messages.
10/13/2016
Honey B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I received the initial "we will keep you informed" but I initiated the two calls to check on progress. Each time your representative, Noah, in the collision repair office said, "oh I was just going to call you." The first call he said the car was done but when I asked about the windshield replacement, he said he did'the know about that other than it had not been done. He said he would check it out and let me know. Nothing to update regarding the windshield, when I placed the second call on Friday again, "I was just going to call you." He said car was over being washed (this was 3:00, and he said it would be ready after 4:30. The oil change I added to the work order when I brought the car in for the repair, never happened. When I asked about it Noah said "they were backed up and couldn'the do it today." I wonder if the windshield replacement would have happened if I had not called to get an update. Poor communication on his part. I won'the recommend Noah. Then as I go to back my car out of the parking spot at your location, an awful noise like the brakes were froze up coming from outside of the cabin of the car. This same noise occurred as I turned the wheel. Noah said that was the brakes and that that would disappear when the brakes warmed up. REALLY. I purchased this car new. It has never made that noise. Noah took the car and said he would see what the shop said. He returns 5 to 10 minutes later and said he drove the car around to warm up the brakes and the noise was gone. REALLY. I wasn'the born stupid but I feel like that is how I was treated. Can'the recommend your shop at this time.
10/8/2016
Bo P. VERIFIED CUSTOMER
Vehicle Make : Honda
I give five star
10/8/2016
Johnny A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and job done perfectly. Car looks new again.
10/2/2016
Michael O. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job, fair price, and timely service. Thanks !!
10/1/2016
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Chris was incredibly helpful with my repair process. He helped me work with the rental company and assisted clearing up confusion with the insurance company.
10/1/2016
Michael D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Chuck was great to work with, kept me informed, and answered my questions Regarding progress.
9/30/2016
Dwight K. VERIFIED CUSTOMER
Vehicle Make : Kia
My electric locks don't work.
9/17/2016
Kirthie B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thought that the repairs made to my dodge van were completely unnoticeable, and my van was returned to me cleaner then I left it outside and in!
9/17/2016
Glenda H. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs appear to be excellent. Communications were poor as well as I did not expect it to take 3 weeks and 2 days.
9/16/2016