Very fast and great work, plus good customer service. Good job!!
2/13/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Initially took the car in and they didn't start working on it due to poor weather which is understandable. Rick did make things right and I rescheduled my appointment. My new appointment was take the car in on a Tuesday and they said pick up on Friday. They ended up needing the car through the following Wednesday. The clerk did not provide me updates. I had to call and ask for updates. They did not even call and tell me when it was done. No text message or call. When I did pick up the car I inspected the car. I had to have them fix the bumper, causing me to wait an additional 30 minutes. I will not be using **** Hannah Collision for any reason. I also have spread the word with my family and friends.
2/9/2017
Adam A. VERIFIED CUSTOMER
Vehicle Make : Kia
Communicating more often about repair status and when car is scheduled to begin repairs. I found it difficult to get information at times when shop was saying one thing and insurance was saying another.
2/7/2017
Shireen J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Amazing job!
2/3/2017
Adua B. VERIFIED CUSTOMER
Vehicle Make : Jeep
It took almost 2 months for the service to be completed. Other than that, all went well.
1/31/2017
Stenersen.elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and courteous.
1/27/2017
Ken A. VERIFIED CUSTOMER
Vehicle Make : Honda
Noah was great from start to finish! Thank you again for your excellent service.
1/26/2017
Tyler H. VERIFIED CUSTOMER
Vehicle Make : Kia
As far as the overall car repairs everything looks great. What I was a little disappointed with was the presentation. Door was dirty on the inside, tires still got marks on em, interior eh. I'm not mad or upset by any of this but I felt as though it could have been done better
1/21/2017
Madalin R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you !!!
1/21/2017
Marianne C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your entire team was excellent from beginning to completion. Great thanks to Noah for keeping me updated on the progress of the repair. Front reception was fantastic. The repair looks superb.
1/18/2017
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was delivered a week late there was paint left on the inside of my bottom seat my gas was not replaced and the mirror was not fixed that initially I thought was going to be replaced. My advisor refused to pronounce my name right even after being corrected 5 times and I was told that it would take until Tuesday to get the paint splatter cleaned up and the gas replaced. Shameful shameful service
1/15/2017
Janet S. VERIFIED CUSTOMER
Vehicle Make : Honda
Sending a detailed message about my rxperience.
1/13/2017
Christy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Chuck was great and extremely helpful in coordinating everything for me. Above and beyond!
1/11/2017
Jerre T. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job, on time and communicated well
1/11/2017
Claude R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Completion date was extended a couple of times, but not explained. Was it parts,weather, finding other problems?
1/9/2017
Nicole K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You had the car for 8 weeks, changing the date of completion multiple times and a few hours after picking it up the engine light came on.
1/7/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Jeep
From start to finish this was a nightmare. Poor communication. Promises not kept. I had my completion date pushed back over 10x and people associated made me feel out of the loop and forced me to reach out daily to know what's going on. I was left feeling associates involved could care less about me getting my car back or how long it took affected my day to day living. Nightmare from start to finish. Would never recommend anyone to **** Hannah. I don't even have time to include all the details. But very frustrating and very dissatisfied. I'm just happy to finally have my car back.
1/6/2017
Joel W. VERIFIED CUSTOMER
Vehicle Make : Ford
Finished early and helped with getting the correct deductible
1/5/2017
Shelly M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Courteous, thorough and wonderful to work with!
12/30/2016
Lloyd C. VERIFIED CUSTOMER
Vehicle Make : Acura
Tim is the only reason we are there. He is an asset to your company!