This was the worst experience I have ever had with a dealership. Your representative Charlie was very condescending, didn't care about our concerns at all, very obviously annoyed when asked further questions. It a very clear that Charlie just wanted to get the car out of your lot and didn't give two craps if we were taken care of. We received our vehicle back today and within 5 minutes the vehicle goes into limp mode. But Charlie cleared those codes.. So nothing is wrong..lol.
8/9/2018
Tom S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Sandra and Tyson were amazing. My Subaru looks brand new after getting rear ended. This being my first accident, I was worried and didn’t know what to expect with having my car in the hands of those I don’t know. They were absolutely amazing and treated my car and myself as if it was there own. They kept me informed every step of the way. Sandra made me feel like I’d known her for years!
8/8/2018
Sidney B. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous and helpful. I had complete trust
the repair would be of the highest quality.
8/8/2018
Stephen J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tim was my most significant contact and he was an excellent rep for your company. He did the estimate explained everything to me and answered all my questions. He kept me informed about the repair and was very thorough during the final walk through....I never had a chance to witness the repair team but the car looks great. Kudos to Tim and those who did the repair.
Stephen J
8/8/2018
Steven L. VERIFIED CUSTOMER
Vehicle Make : Toyota
We ran into a few snags, but Tyson & Sandra worked hard to get them ironed out. Beautiful job on the car!
8/8/2018
Daryl E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love **** Hanna collisions
8/7/2018
Kenneth D. VERIFIED CUSTOMER
Vehicle Make : Subaru
car looks like new
8/3/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very pleased with the finished work done, excellent communication with the shop. Nice work.
8/3/2018
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys did a great job. I really appreciate everything that you guys did to my car. Very professional. Thank you guys again
8/3/2018
Janelle L. VERIFIED CUSTOMER
Vehicle Make : Honda
????????????
8/2/2018
Steve L. VERIFIED CUSTOMER
Vehicle Make : GMC
Noah went "the extra mile" to get my repair finished in the shortest amount of time. The car was cleaner when i picked it up than when I dropped it off! Much appreciated all the folks involved in the process.
Stacie updated me as to the repair progress in a timely manner. She is a professionally friendly communicator.
Thank you.
8/1/2018
Jacki J. VERIFIED CUSTOMER
Vehicle Make : Honda
Upon taking car home, body paint work on the door panel is blotchy and noticeable.
8/1/2018
Layne M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience!
8/1/2018
Debbie D. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took a lot longer to get it done that it should have. :-(
7/31/2018
Amanda A. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was really nice and my car was done sooner than I thought.
7/31/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Chris Bjorkman was awesome, very thorough. The truck looks great & you can't even tell there was damage. And on top of doing the great repair job, they vacuumed & wiped down the interior. We'd definitely recommend **** Hannah Collision Ctr in Longview to others
7/31/2018
Susan J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything went very well. Only comment is identifying a length of time for the service when car is dropped off. My mistake that I didn't ask, but an estimated timeline would have been great.
7/30/2018
Mary P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you
7/28/2018
Shelly S. VERIFIED CUSTOMER
Vehicle Make : Honda
Really bad experience with the center
7/28/2018
Jamie P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Tyson and Sandra were awesome. So helpful and courteous. And the checkout agent was also wonderful. Thanks so much for a seamless experience.