Jeff was very helpful & explained every aspect of the process; Kept me informed throughout
8/29/2018
Penelope H. VERIFIED CUSTOMER
Vehicle Make : Subaru
A simple repair took 11 shop days and 2 weekends for what the estimator said would be 6 shop hours work. I purchased extra insurance on the rental vehicle, thinking the repair would be a week or less. The delay in repairs caused the insurance costs to be twice what I had budgeted. An additional repair that I requested be done on a private pay basis was never addressed. This is the poorest experience I have ever had with a body shop. I will not use your repair shop again and will certainly not recommend it to any of my friends.
8/28/2018
Patricia/willy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job but slow authorization from State Farm delaying the completion a full week.
8/22/2018
Marcinda R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I loved working with Charlie. I was kept informed every step of the way. When repairs ran well over initial estimate, I was contacted. Charlie also sent in additional information as requested by my insurance. And my vehicle looks so clean! Thank you.
8/22/2018
Kimberly N. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was great, throughout every step of the process.
8/22/2018
Amy K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I picked up my car with less gas then it was dropped off with and the steering was messed up. When I dropped it off for a gas tank issue. No issues with steering wheel or alignment When it was dropped off. My boyfriend got a truck a couple days ago pulled off the lot and his break smoked so they are having it fixed not the gas light was on and they said they would give him 3 gallons. We got a 25,000 dollar rig and you can’t fill the tank? I paid a $500 deduable and u can’t fill the tank and my steering is messed up? My Jetta is leasesd I would think you would want to take care of it. I am so disappointed in Dickhanna. I have waited almost two weeks for my car.
8/22/2018
Donna B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nothing but exceptional customer service....I will never go anywhere else!!!
8/18/2018
Karly C. VERIFIED CUSTOMER
Vehicle Make : Acura
Vitaliy was great! Amazing customer service!
8/18/2018
Jay H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Well done, and friendly reminder is not to put any parts on top of the car while repairing the car. Thank you.
8/17/2018
Howard B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was done on time, and the car was cleaned inside and outside. Great job!!!
8/17/2018
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the wonderful experience!
8/17/2018
Ed L. VERIFIED CUSTOMER
Vehicle Make : Honda
Notes and messages have been left with a few employees of **** Hannah. I expect a call soon.
8/17/2018
Sara C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and customer service.
8/16/2018
Jack H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Once you got my email right, things went awesome!
8/15/2018
Tammi N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Our panel dont match up & tge black piece in the corner of the wind shield wont stay on
8/13/2018
Donna C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was truly happy with my experience. The people were very friendly and took very good care of my every need and concern. I would highly recommend **** Hannah to anyone and everyone one that needs repairs. Thank you so so much for everything!!
Donna C
8/12/2018
Daniel E. VERIFIED CUSTOMER
Vehicle Make : Honda
Tim and Stacey we’re wonderful. Excellent! We love the job **** Hannah did.
8/11/2018
Kelsey P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Beautiful job! Definitely a 10 out of 10!!
8/11/2018
Kayla L. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys were amazing. Kept me informed the whole time and were super sweet while I was going through this horrible accident. Thank you so much
8/10/2018
Berry S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Appreciated attention to detail in catching problem with parts and reordering.