They had my car for a week and a half and still did not fix the back driver side reflector light that was due on two car collision’s ago I spoke with Jeff and he said he saw him do it but he didn’t know if maybe he did the wrong side little disappointed with all the efforts of had to go back-and-forth on this and then having my car for the last Time for a week and a half and still not having this done.
10/6/2018
Chris B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience
10/4/2018
Joy P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your time and hard work.
10/4/2018
James D. VERIFIED CUSTOMER
Vehicle Make : Honda
Incredible team
10/3/2018
Terry &. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was very friendly and professional. The work was done in a timely manner.
10/2/2018
Tracey M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks Jeff! True customer service is hard to come by these days, you delivered, car looks great...I appreciate your efforts on my behalf and I’ll see you Soon for the remainder of work.
10/2/2018
Neal P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job overall nothing to complain About
9/29/2018
Bruce H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Darren **** was excellent to deal with. He is an absolute asset to the **** Hannah organization and I hope he is treated and compensated for being a valued employee.
Any further questions of me have upper management or the owners call me.
Sincerely
Bruce H
9/27/2018
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Kia
You’re awesome love you guys
9/26/2018
Maxine B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Appreciate the updates throughout the repair process
9/24/2018
Tom F. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional and efficient. Chris, Darin and Jimmy were great taking care of our Raptor. Thanks!
9/23/2018
Jacob W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was kept for an extended period of time last the original date. Along with the inability for me to get a call back from the person incharge, I have left messages 3 times and have yet to get a call back. According to the bill my tow hitch was replaced but it still has the original tow hitch on it. I was not given a walk through when I picked up my car. Along with the fact that I was told I could pick my car up by automated text and when I showed up it was still not ready, requiring me to go back to enterprise for a rental car. This is now the 4th time I've waited for a call from Charlie and now it's the weekend so the collision shop is closed, now I can't get any information till Monday. This is absolutely unacceptable, and in order to keep my future business this situation needs to be resolved ASAP.
9/22/2018
Megan J. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing updates and communication.
9/22/2018
Eva B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeff was wonderful and professional. He took care if my auto repair quickly and they did a fantastic job!
9/22/2018
Steve L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stacie & Tim were good to work with
9/22/2018
Teresa L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Once I picked up my car I tried to turn on my blind
Side and rear sensors and received an error message
9/22/2018
Gail T. VERIFIED CUSTOMER
Vehicle Make : Honda
It took days longer than expected. They lost my key and that delayed it until they could get another fob and have it programmed. The communication was terrible. My calls were not returned, I was not called with info as promised, and although I signed up for text updates I got none until it was done.
9/21/2018
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Ford
Employees’ were extremly attentive to my needs and conerns. Couldn’t be happier about the repair experience.
9/19/2018
Faith C. VERIFIED CUSTOMER
Vehicle Make : Acura
The staff was very helpful in assisting me. They did a good job texting me to communicate how the repairs were progressing.
9/19/2018
Maren S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Greatly appreciated your customer service. This has been a frustrating experience and working with you was the bright light. Thank you for the regular updates and your kindness. I will definitely recommend you to others.