8 weeks with conflicting dates given, flat out lied to about parts still needing to be ordered, asked two different occasions to speak to a manager left name and phone number never received a call back. Completely unhappy with the process and will never use again
12/18/2018
Marla C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jeff was great to work with!
12/15/2018
Rose P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Getting text messages on the status of my repair was awesome!
12/15/2018
Justin S. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job
12/15/2018
Joy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our guy Charlie was great. He explained not only what was happening, but also gave us heads up about what to expect. He was available whenever we needed him. Throughout a terrible situation, he was a source of information and sanity.
12/14/2018
Betty A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your staff lived up to your motto. "Believe in nice" Everyone I came into contact with was very nice, and professional as well. Customer service was top notch.
12/13/2018
Jessica C. VERIFIED CUSTOMER
Vehicle Make : Kia
AJ was great!
12/11/2018
Camila M. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a good process to get a quote, to get the repair scheduled, and to get the repair done. It came back earlier than scheduled which was helpful. I appreciate all that AJ did to work with the insurance company. He was very helpful and explained what was going on. I appreciate him going the extra mile to help me with this situation.
12/9/2018
Maksim N. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic work! Thank you very much.
12/8/2018
Charles D. VERIFIED CUSTOMER
Vehicle Make : Jeep
No issues, everyone was great to deal with. Thanks.
12/7/2018
Billy B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Appreciate the frequent updates on repair status. Picking up vehicle and dropping off rental car were made easy—much appreciated
12/6/2018
Kim L. VERIFIED CUSTOMER
Vehicle Make : Jeep
I would have liked to have a better explanation of the payment process. I received a confusing message making me think that would have a balance to pay. However I did not have a balance. It sent me into a panic. My vehicle looks amazing and I was happy with the work done other than that confusion.
12/6/2018
Scotty D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the great work.
12/6/2018
Cody P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Tyson Simonson was exceptional and went out of his way to take care of my repair. Good man and great rep hands down.As for the Collision Department my opinion is to change nothing. You guys are amazing. I had a stress free experience, very friendly staff and environment. I trust my vehicle and service to **** Hannah Collision repair. More than expected and was not disappointed.
12/5/2018
Kelly J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Things did not go real well but in the end all worked out, confusion on my part and emails sent automatically
12/2/2018
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Honda
No,. You had my car ther from October 25-November 28. The oil issue, the car was not cleaned after service to my expectations. The car now is making clicking noises. I will need to bring back for that. The estimate was way off. Those are my comments.
12/1/2018
Marie D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe did a great job communicating with me and made the process easy. Being a business owner, I can appreciate that.
11/30/2018
Christy W. VERIFIED CUSTOMER
Vehicle Make : Subaru
I loved the text updates I received all along the way. Service was exceptional.
11/30/2018
Maxine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done, appears to be very thorough, amazingly clean when we picked it up. Quickly done and good job keeping me informed. Thanks, Maxine