You all have amazing communication, thank you! Also a special thank you to Belinda for her frendlinesss, professionalism and willingness to always help answer questions. The DH sales team next door should take some pointers from your outstanding work. Thanks again.
1/12/2019
Monika S. VERIFIED CUSTOMER
Vehicle Make : Acura
Joe O was awesome! The whole process was quick and efficient and zero stress! Thank you :)
1/12/2019
Paul J. VERIFIED CUSTOMER
Vehicle Make : Acura
No concerns. Excellent communication from staff.
1/12/2019
James H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went smoothly. Tyson was really helpful. The work was done quickly and the finished product looks fantastic. Loved the communication. I knew what was happening along the way. Will definitely recommend to others.
1/11/2019
Marty C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Yes
1/9/2019
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris was a pleasure to work with. I'd definitely go back to your location.
1/8/2019
Steven B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wouldn't take my vehicles anywhere else, your work is first class and all the people are friendly. EVEN THE BUCKETS ARE FREE????????
1/8/2019
An Paul. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent care!
1/5/2019
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Nissan
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Thank you to the outstanding service
1/5/2019
Paula S. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the friendly service and the timely updates about the repairs.
1/4/2019
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent Service !!!!!!!!
1/4/2019
Jill H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had a great experience and Tyson was fantastic. Thank you so much!
12/31/2018
Douglas P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will always use **** Hanna’s due to there customer service and the service they give. Great job they all do
12/28/2018
Christina M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Charlie fought to have my Jeep fixed properly despite the insurance company wanting to cut corners. I appreciate his dedication to keeping my safety top priority!
12/27/2018
Jeffrey T. VERIFIED CUSTOMER
Vehicle Make : Honda
The radio on a 2006 Honda Accord has a security shut-off when the power is dis-connected. **** Hanna didn't tell us that. Took 4-hours of my time to research the problem and fix it. I called **** Hanna 3 days ago and no return calls. The car was delivered (customer pickup)with all of the shop grime over all of the car except the areas repaired. The shop was closed when I arrived to pickup the car 2:30 P.M. I made them reopen. I had to insist that the damage appraiser follow me to examine the car. The appraiser told me of several things they did, "extra". I'm still looking for the rest of the unfinished or replaced cables that worked before the car went into the Hanna
Shop. I am Very Disappointed with the work!
12/25/2018
Anne P. VERIFIED CUSTOMER
Vehicle Make : Kia
I felt like I was treated very well! Really appreciate that you covered the rental car so I wouldn't have to miss work
12/22/2018
Stacey R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am soooo impressed with the service I received! Every step of the process to getting my JEPP fixed was beyond my expectation! Besides the quality work that was done, when I went to pick it up they had washed and detailed the inside! I’m a mom of a 4 year old and a dog owner. I try hard to clean the inside of my car but sometimes I just don’t have time! It was like Christmas when I opened up the hatch and saw they cleaned the inside!
I had been taking my car to McCords in Longview for 2 years where we bought it and wasn’t impressed with the service I have had. I will NEVER go back!
**** Hannah, you have earned my trust and I will now ONLY take my car to you! Thank you for making my experience what I always thought it should be, plus more.
Also please thank Tyson! He was so easy to work with! He is a great employer!
Thanks Again,
Stacey
12/21/2018
Balprit S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am satisfied with the work done on my car
12/20/2018
Mary C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work on your part! Car looks good as new! very nice folks there, & I appreciated the communication to keep me updated.
12/19/2018
Dorri O. VERIFIED CUSTOMER
Vehicle Make : Honda
AJ was great. He kept me informed all along the way and made sure my recalls were taken care of so I didnt have to leave the van another day.