Tyson made this crappy situation so much easier by clear speedy and friendly communication. His updates throughout made for a smooth worry free week while waiting for my car. Great employee.
3/23/2019
John M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Best customer service and they go way beyond the minimum in their customer commitment and the work they perform. I highly recommend them to anyone if your looking for quality work and an working with an awesome team!!!!
3/21/2019
Chris P. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service was great. Very accommodating, thoroughly explained repairs needed, and consistent with updates on the status of my car.
3/20/2019
Brena A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was told on Thursday that my car would be ready after 2pm. Then got a call saying the true needed to be buffed out and the car would not be ready until Friday. I explained that I don't get off work until 530pm. He assured me that someone will be there until 6pm. I came from East Vancouver. I started calling at about 545 trying to speak to someone to say I am not sure if I can get there in time. All calls were picked up and said " if you are getting this message we are closed", I arrived at 604 and everything was dark and locked up. I left messages, and no one single acknowledgement of my calls. I was left without a vehicle for the weekend. When I came in, not one person said ANYTHING about it and I wasn't going to freak out at 8am. Super disappointed, even if I heard "I'm sorry for the miscommunication" I wouldn't be so angry.
3/12/2019
Emanuel T. VERIFIED CUSTOMER
Vehicle Make : GMC
Tyson, Did a great job. Coach Taylor o7 gmc
3/9/2019
Loretta M. VERIFIED CUSTOMER
Vehicle Make : Honda
Fully informed of service done and friendly Customer Service. JD kept me informed has a friendly approach.
Thank you
Sincerely
Loretta M
3/9/2019
Carole G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ask me in 2 weeks
3/9/2019
Zach P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely satisfied with the work done on my pickup at **** Hannah collision. Very timely and the truck honestly looks brand new! Couldnt be happier!
3/9/2019
Tara S. VERIFIED CUSTOMER
Vehicle Make : Honda
JD was very helpful. The whole process was very smooth.
3/9/2019
David T. VERIFIED CUSTOMER
Vehicle Make : Jeep
AJ was very helpful and took great care of me during the entire process of repairing my Jeep
3/8/2019
Marilyn F. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was very respectful, helpful, and professional. I really appreciated the updates on my car's repair work. It was completed a week earlier than expected and the man in charge of my car even washed and waxed it for me. I give you all an A+ for fantastic customer service! Thank you so much for making this a pleasant experience! Sincerely, Marilyn F
3/7/2019
Richard L. VERIFIED CUSTOMER
Vehicle Make : Kia
Charles was great to deal with. He is a tire asset to the **** Hannah Dealership.
3/6/2019
Julia R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We appreciate your diligence in finding damages that might not have been so obvious and making sure these items were addressed and taken care of. Also we appreciate you keeping us updated on the progress of repairs.
3/2/2019
Sophon C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I very please with the work and time frame thank you
3/2/2019
Sonya S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you AJ for getting the repair on my crosstrek done in such a timely matter, even after receiving the incorrect door. I really appreciated the updates, and my car looks good as new!
3/1/2019
Julie D. VERIFIED CUSTOMER
Vehicle Make : Jeep
AJ was a pleasure to work with, made you feel good about your auto repair choice. The rest of the staff as well very enjoyable
2/28/2019
Robert W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great! Both you and Progressive updated us every day on the progress. Everyone was very helpful and friendly. We would definitely recommend **** Hannah Collision!
2/28/2019
Kurston K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very pleased with the professionalism. Tyson is awesome! Plus, good vibes from the rest of the crew also!????????
2/28/2019
Dale I. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is a difficult question because for the most part I'm satisfied the only thing that is not so good is that the new paint doesn't match the original paint. Other than that they did a good job.
2/23/2019
William S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I feel it's very important to double check the work when you pick up your vehicle and today that paid off. Tyler was great handling the situation.