Search

Real Reviews from VERIFIED CUSTOMERS
Robert K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service Extremely pleased
11/13/2023
James B. VERIFIED CUSTOMER
Vehicle Make : Dodge
After my accident, I was not sure my 2500 Dodge Ram diesel truck would ever have the same appearance or would drive as well as when I bought It. After some research we contracted Advance Collision in Cleveland Tennessee for the repair. Advance Cleveland worked through a multitude of problems to restore my truck to as new. From the office staff to the repair technicians, their depth of knowledge and technical ability to identify, source parts, and replace not only the damaged parts but also ones that were not so obvious preventing proper alignment was outstanding. Advance worked seamlessly with my insurance company and made the process very easy. Although it took a little longer than anticipated, Advance called me regularly to provides updates on the progress. This was very much appreciated. Steve Ellis and his team went the extra mile to return the truck to me just in time so I could use it on a scheduled RV trip. My truck looks great and drives great – we could not be happier! Thank you, Advance Cleveland! In my opinion, you are best in the business. Jim Blankenship
11/13/2023
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks great! They did an awesome job
11/9/2023
Lawerance G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was outstanding. Also, the job was completed in record time. I brought it in on a Monday morning and picked it up the following Monday morning. That was amazing. Tell your team "Great job"!
11/8/2023
Brian H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication and fantastic customer service. The truck repairs were excellent. I would definitely recommend you guys to anyone for repairs.
11/5/2023
Mary P. VERIFIED CUSTOMER
Vehicle Make : BMW
When the team evaluated the vehicle the call I received regarding the repairs required was clear and professionally delivered.
11/1/2023
Dale W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very please from the moment I entered to the finished product
11/1/2023
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Lexus
What an awesome team you have! Knowledgeable, efficient, polite, detail-oriented; what's not to love?! Not only would I do business with them again, but will highly recommend to others. You get what you pay for; I got a top quality repair, returning my Lexus to like-new condition.
10/28/2023
Douglas L. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous and efficient. Did a good job on the repair.
10/20/2023
Lorran A. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff, repair was great and liked that they detailed the truck before it was picked up.
10/19/2023
Heather M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very pleased with the repair on my truck :)
10/14/2023
Yvette W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for helping me through this very difficult time.
10/12/2023
Vickie H. VERIFIED CUSTOMER
Vehicle Make : Subaru
They had the work completed on time. The repair was perfect, thanks
10/8/2023
Shawn F. VERIFIED CUSTOMER
Vehicle Make : Mazda
I simply asked to look like it never happened. I know the age of my car and the scarcity of some parts. I fully expected at least a month if not too for the repairs to be complete on my vehicle. However during the entire time I was given updates twice a week, the level of communication was outstanding. The end result, my vehicle look like it never happened, I am very well satisfied.
10/7/2023
**** E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved getting the weekly detailed updates. The entire staff was friendly and knowledgeable
10/6/2023
Anthony Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Excellent communication. Done as promised in excellent condition. Appreciate yawl.
10/5/2023
Adrienne B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Nice people
10/1/2023
Sharon A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was returned to me better than when I left it there. My repair was done beautifully. The inside was cleaned before it was returned to me. Thank you
9/27/2023
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed with the quality of the work and the detailing after the repair. The staff was very friendly and helpful.
9/1/2023
Mary H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The replacement door and paint job was perfect. Everyone I dealt with was more than professional. They were friendly and so helpful. Thank you!
8/30/2023