The staff was very nice and the communication was phenomenal. They were quick to update me every step of the way while my car was in the shop. I would highly recommend the Gunbarrel location. I’m also highly satisfied with the results of my vehicle!
5/23/2019
Haylei C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
This whole process was completely effortless on my end! It was quick and easy and it really impressed me the day I showed up, and you guys took care of my push to start issue by replacing the battery in my key fob! THEN when I came to pick my car up, you guys had washed it!! And amor-all’d my tires!!! You guys went way above and beyond regular customer service, and went beyond the 2nd mile service. Thank you guys so much!!! -Haylei
5/21/2019
Kathrine C. VERIFIED CUSTOMER
Vehicle Make : KIA
The guys at the shop were honestly amazing. They went above and beyond and completely exceeded my expectations. I thought there was an issue with the repair work that was done to my car so I called Jeff, my adjuster, and expressed my concern. Without hesitation he made time in his schedule for me to bring my car in. Jeff pulled the history on my car and I was absolutely astounded to hear my car had been in an accident prior that was the root cause of the issue I was having. The entire shop came together to address an issue, I assumed they caused, without second thought and I cannot be more taken aback. The dedication and kindness they showed me is unlike any customer service I’ve experienced. To each person who took the time to fix the front fender on my car, THANK YOU. A million apologies to all of you for ever doubting you and questioning your hard work. You all are amazing.
Aside from the outstanding service I received from the guys in shop, I have to commend Jeff for everything he had to deal with regarding my claim. I had the WORST experience imaginable with Enterprise and when I expressed to Jeff the things I had been dealing with he assured me he’d take care of it. From that point forward Jeff took complete control of the situation and made it right. I appreciate each person who helped me through this **** more than I can express.
**THANK YOU ALL**
I seriously cannot say it enough.
A zillion thanks,
Katie Cooper
P.s I apologize immensely for the tardiness of this review. Thank you for the opportunity to give my feedback. I hope you all have a wonderful week!!
5/21/2019
BRIAN B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Repaired but got my vehicle back with something else broken. Having to go back for issue.
5/17/2019
PHILLIP S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Service was great.work was prompt, and on time.
Highly recommend to friends who need auto repair!!
5/17/2019
William B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I would have liked to have seen my vehicle detailed with as much money that came from the insurance. The outside was very dirty with bird excretment all over it.
3/12/2019
Stephanie C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service, answers all questions, went above and beyond, kept me updated everyday..and they believe in God!!! Great place!..I would recommend this place to everyone! God Bless!!!
3/1/2019
Christopher Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great! Didn’t have to do anything with insurance and they have it worked out with the car rental place so they can return your car as well! Even cleaned my car!
3/1/2019
Candise P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome service, polite, helpful,on time
3/1/2019
Linda L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good Job
2/28/2019
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job.. Truck repaired and delivered before the police report was available..
Kudos to Geico
2/28/2019
Aimee D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew was a pleasure to work with. Always answered any questions or concerns.
2/28/2019
David D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I normally dealt with Reddick for all our family auto body work and I knew nothing about Advanced Collision. The quality work that was performed was outstanding and i’m very happy that I trusted in your shop. Thank you for your quality work.
2/28/2019
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything looks great and the communication was great throughout the process!
2/25/2019
James S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for keeping us advised on the progress and delivering a beautiful repair in a timely fashion.
2/23/2019
Jacqueline B. VERIFIED CUSTOMER
Vehicle Make : Ford
They were wonderful and they kept me informed the whole time as to the progress of the repair of my car. I picked it up on time and in great repair! Thank you.
2/23/2019
James W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice job and thanks, James W
2/22/2019
Gertha L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great team !! Excellent workmanship.
2/22/2019
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair looked great! Service was efficient and they kept me updated.