Great experience. Loved the texting updates. Everyone I was in contact with was very helpful!
12/31/2016
Courtney W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My whole experience was great. The whole process was simple and didn't take up too much time.
12/31/2016
Paul M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job! Their method of keeping you informed on the progress is the best thing I have experienced. They called a week ahead to confirm appt. said it would take two days to complete and finished as they said. Outstanding!
12/31/2016
Jim T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The lady that met us and was the lead was wonderful. Everyone was great!
12/31/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Quick. And convenient .
12/30/2016
Brenda D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Pleased with every aspect. Very pleased with the daily updates on the progress with our vehicle.
12/29/2016
Kathleen F. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service all around. Thorough inspection and explanation of
repairs needed, ease of rental car availability, pleasant and responsive staff. Text updates very helpful, too!
12/28/2016
Anne R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent job!
12/26/2016
Alexandra P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brett was sure to inform me that my Christmas presents were still in my trunk. They were all really nice to me and my car looked excellent. I can't thank them enough for fixing it
12/24/2016
Amy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love the job thanks everyone
12/24/2016
Barry M. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and great work!! Very professional????
12/23/2016
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Honda
The body work and repairs are amazing, the staff of both Advanced Collision and Progressive were in touch with me every day that they had my car which was also great. My car was ready when they expected it to be. Where I was pretty unhappy was thr detail work. My car was dirtier when we picked it up than it was when I dropped it off. There was so much film on my driver's display it actually interfered with it's visibility. The interior surfaces are sticky and my touchscreen was also covered in a film. My chrome door handles were covered in something sticky, and whatever was used in the car made it stink. It also came home with a keyless system error message and my keyless entry malfunctioning. This last could be Honda though, since they also needed to do some work on my car. Overall the people are great - professional and courteous and the actual bodywork is great. But I can't recommend the clean up department at all.
12/23/2016
Randolph C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and very professional! Well done guys. Would recommend you guys to anyone in need of repairs.
12/23/2016
Amine A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Advance collision did a really good job everybody was professional specially Jessica she was the best thank you very much thank you for everything you guys awesome
12/22/2016
Richard N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have not been able to pick up the vehicle as of yet. It's a week past due and the interaction with the service advisor was less than pleasurable. I have his confirmation that the extra step bar and mounting hardware would be available when the vehicle was picked up. However, he told me this evening a perfectly good step bar was taken off the truck and discarded and the new one was put on the passenger side of the truck as a favor to me - unbelievable! I had a good experience a year ago when my wife's Mercedes had 8,000 worth of repairs. I hope this one ends better than it has been so far.
12/22/2016
Margaret U. VERIFIED CUSTOMER
Vehicle Make : Infiniti
These two times I have had the unfortunate experience of car bumps I really appreciate Advanced Collision being there and taking my car and returning it to me looking like it had never been in a crash. Such good work is done. Those guys make it good as new. A great big thank you.
12/22/2016
Frank D.. VERIFIED CUSTOMER
Vehicle Make : Mazda
Friendly, helpful, beautiful job well done.
12/22/2016
Hannah J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service staff were very diligent in notification and I appreciate that. They did excellent work. There's a little detail that was omitted on passenger door handle, but I was told I could bring the car back when weather warms for touch-up. Thanks, Hannah J
12/21/2016
Stacy R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very professional, super nice and they kept me informed of everything. I had a very pleasant experience and I'll refer whoever I can to Reddick!
12/21/2016
Deborah L. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, I am very satisfied with not only the repairs done to my car, but for the excellent customer service provided by Justin. I will continue to request any needed auto body repairs be done at Reddick!