My dissatisfaction lies mostly with the Enterprise experience. But I was also not consulted about options during the repair process, whether I wanted all 811 worth of repairs made or not, and what my options were with the repairs I wanted versus needed (necessary versus cosmetic). This is not good customer service.
4/30/2015
Kerstain . VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
You guys did great job
4/24/2015
Merlita T. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am very satisfied the result. You did a great job. I will recommend you guys to my friends. Thank You guys so much!!!
4/23/2015
Harriett Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly. They made me feel that getting my car repaired right was the most important thing. Thank you
4/14/2015
Alan T. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was told they would touch up my car. They didn't keep up there word with me. As much money as they charged my insurance company they should've done a better job. Then they gave me back my car dirty. I guess that's how they treat there customers but I want ever go back or refer anyone else.
4/12/2015
Karen B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car is making a horrible grinding noise when I make a turn. I plan to call Regional on Monday when they open.
4/11/2015
Larry B. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great . Good job. Treated great!
4/9/2015
Frank B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very positive and polite. Wish you took American Express.
4/8/2015
Yolonda . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job,thanks for everything
4/7/2015
Arthalee J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The only issue was having a choice of a truck or mustang from Enterprise, as a senior citizen I really needed a better choice . the repair was excellent, however I was told the car would be ready by 5;30 that day but had to wait until the next day.
4/4/2015
Brittany B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Above and beyond my expectations :-)
4/3/2015
Ray H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I greatly appreciated receiving text and updates on my vehicale. It was so convenient to be updated that way instead being called constantly and intrupted at work. The staff was very courteous and knowledgable about their job and the task that would be performed on my car and accurate as well. I can't wait to recammend people I know to Regional Auto.
3/30/2015
Douglas D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car is back to new. Everyone at Regional was great!
3/25/2015
Karen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Even with the delay in getting my car back your customer service is outstanding. The day I brought my car in the reassurance everything would be ok realty helped. Rental car right there another help. You have a great team at Regional Auto Battleground location.
3/25/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Honda
No communication
3/25/2015
Iesha W. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for your service! Fast and friendly!!!
3/20/2015
Larry C. VERIFIED CUSTOMER
Vehicle Make : Scion
A heartfelt thank you to the whole team. Over the years I was an adjuster in your shop, I appreciated your professionalism, the care you showed to our customers, and the teamwork. This is the 3rd repair you've completed on my personal family vehicles and I feel the same. Thank you!
3/20/2015
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Ford
Love those guys and gals always a blast when I come in the door.
3/20/2015
Renee H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The car looks awesome, and the fact I got the car back the same day was outstanding...
3/18/2015
Cheryl K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so nice and my car looks great! Thank You so much