Danlar Group

Fast and friendly

The car looks amazing, and thank you. But you should double check your work. Because my rear tire wasn't tightened probably and the rim was coming off. Other then that amazing work.

Ensure that verbal and text messages about estimated duration agree. They did not.

Absolutely fabulous!

So glad to have my own car back. Thank you. I appreciated the updates and cleaning the inside of the windshield!

Repairs took longer than quoted. Phone calls to give updates were never given.

Very nice job!! I'm very pleased with the results. Will recommend you to others!

I thought the work was done expertly

The work on my vehicle looks fine. The staff I dealt with were friendly anytime I spoke with any of them. No complaints there. My issue is mostly due to the fact that I got various pieces of information throughout the process, which was delayed several times. One day it was set to be ready, then an issue that would delay it another day, then a new development that would delay it again. The process took 15 days overall. I was quoted 5. I know obstacles come up that's not uncommon... I just wasn't expecting as many I guess. The staff was again very friendly when it came time to pick up the vehicle. However when I got in, there were a lot of adjustments that needed to be made. The seat and radio station is to be expected, but I had to adjust my wheel, the radio presets which had ALL been changed, display options on the radio which had also been changed (really?) and reset the clock. I honestly expect to find the radio on a different station, but this extent... That wasn't the item needing repair but it sure got a lot of attention. I just found that to be rather unprofessional and unnecessary, since it wasn't imperative to the repair. My husband has had work done here before and was satisfied, maybe this kind of thing isn't normal? This is the first time I've had collision work performed so I don't know what to expect, but if taking the time to learn how to program my radio presets and display is part of the usual process, I can see why it took longer.

I appreciated the thorough cleaning of my car after the repair. Thanks.

Great job!

Fantastic job on the repair! Extremely satisfied!

The folks at danlar were wonderful. My only complaint would be how long it took to get the car in and then another three weeks for the work. That's a long time to be without your vihicle. Also, there is a paint smudge where they covered one of the scratches. But overall, I am very satisfied and would use them again.

I turned my truck over to Danlar on a Tuesday and they said they would have it back to me by Friday. Keep in mind I am paying for a rental car out of pocket this entire time. Friday I called and they said they ordered the wrong glass so my truck wouldn't be ready until Monday afternoon. They were not even willing to pay for part of my rental car for THEIR mistake. I am very frustrated that they aren't even willing to do anything for THEIR mistake. Please call me to get this problem fixed. My name is Sean Helm and my phone number is ****-****-xxxx. I will also expla in to you that your employees don't know how to show up on time. I waited outside for 20 minutes because Danlars employee decided to show up at 0750 instead of 0730. I apologize if I am coming off rude, I am just very frustrated with Danlars professionalism.

Totally professional in every aspect!

Thanks for a nice job.

Quick service friendly and helpful staff! Would highly recommend to friends. Thank you

Looks amazing

Good work!!!

Great!!!!!