Thanks for the excellent repair and thanks for fixing the pinstripes at no charge.
8/16/2017
Myrna W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Workmanship was great but the customer service was lacking. I came into the wrong office off of Pennington Ave and was not greeted by anyone despite the bell signaling of someone's arrival. A tall black gentleman passing through spoke to me and asked if I had been helped. I said no and he asked me to follow him to another building. Sandra was very pleasant but I never had anyone go over the work that was done at the car. I was just given the keys and paperwork and pointed in the right direction. The same gentleman again came and provided assistance in directing me to my car location. This customer service was very different than what was received at the Glen Burnie site.
8/16/2017
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept me informed and did a great job:)
8/15/2017
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for am outstanding job on my Nissan versa.
8/14/2017
Amira L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing and fast service. Will come back in the future.
8/12/2017
Ryan W. VERIFIED CUSTOMER
Vehicle Make : Scion
My repairs were finished well before the estimated time period. Bob's kept me informed through the entire process via text message and stayed open late for me when I couldn't get to the shop in time.
8/10/2017
Latoya H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional staff. My car looked better than it did before the incident happened.
8/9/2017
Patrick H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Can't tell the vehicle was damaged. Great job. Thanks for having completed 4 days earlier than estimated.
8/8/2017
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks good
8/7/2017
Felo M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional staff and regular updates on vehicle status were superb, except that they misspelled my name.
8/1/2017
Karen G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes they kept me informed every step of the way by texting me also my car is beautiful jyst like brand new I am so happy you will be all my body shop repair place in the future if needed Thanks
8/1/2017
Shanita S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job and appreciate the text updates along the way.
8/1/2017
Charlotte O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleased with how quickly the repairs were done.
7/28/2017
Edwin S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Outstanding workmanship. Planned to dump the car but now I will keep it. Thanks
7/26/2017
Sheila J. VERIFIED CUSTOMER
Vehicle Make : Ford
I've been using Bob auto shop for three of my cars they do a very good job I really appreciate it
7/24/2017
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm very happy with the service I received from your shop. My vehicle turned out beautifully. The only concern I have is that there is a very strong smell inside. Will that fade? Please call me at ****-****-xxxx on monday to discuss. Thank you!!!
7/21/2017
Marian V. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job done in a reasonable time.
7/21/2017
Carl W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bob's always does an excellent job whenever we have unfortunately needed to bring our vehicles in for repairs---jokingly the even saved my Wonder Woman chrome decal that my husband gave to me as a SENTIMENTAL gift and replaced it back on my car---I asked if they could just save it for me because I knew it would have to be removed but somehow they placed it back on the car for me--- I know it must seem silly to you but to me that was so nice for them just to pay attention to that one little silly detail that meant so much to me they are a wonder bunch of people at Bob's cannot say enough AND BIG BIG THANK YOU
7/19/2017
Roger D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much for your service on my Explorer
Roger D