The fix was quick and of high quality, their prices are also some of the best I’ve seen in a while!
6/19/2024
Nuala C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I sold the car to a friend who gave it to his granddaughter as a 16th birthday gift. but first he had to drive it to Colorado where the child lives. The car behaved all the way, and the granddaughter was absolutely delighted with the gift. You did a wonderful job of repairing the bodywork - the car was like new. Thanks a million! Nuala C
6/15/2024
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Dodge
As always another great job !
6/11/2024
Michael P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was surprised that the notice to pick up my vehicle did not get to me in a timely manner. I wasn’t informed that the vehicle needed to be picked up until almost two days after. My friend was luckily available to pick up the vehicle during the limited business hours of business at Dons Auto Body.
Then it was doubly surprising to me that the vehicle was not really even ready to be picked up anyway.
The drivers door has this metal strip at the outer border of the drivers window. It is not properly seated. It’s obviously noticeable. I’m surprised that made it through Dons Auto Body final review.
Now I have to take time during my work week to be away from work to bring the car back and hopefully get that metal strip border properly placed and properly secured.
End result, I’m going to be inconvenienced two ways now because my insurance won’t reimburse me for rental days when the car was ready but not notified to pick up. They don’t care. If Dons says the car is ready, then the insurance won’t pay for rental. I’m just out of luck on that. I’ll have to deal with not being reimbursed.
Then secondly, I have to figure out how I’m going to take hours away from work to get the metal strip fixed and secured. That is going to be another hit to my budget.
Not good. Not good.
6/10/2024
Donald O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Collin is great, the repair guys were great, this is my second or third survey. Sorry this is my last one.
6/9/2024
Lisa G. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike and the entire team at Botta's are a true pleasure to work with. They do exceptional work and exceed my expectations every time I bring my car in. They are also genuinely nice to work with and I trust them. I will continue to go to Botta's because of Mike and the team there.
6/8/2024
Ray B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Complete satisfaction!! Michael and staff were a pleasure to deal with and I would not hesitate to use Botta's in the future.
6/7/2024
Jor Man. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very happy with the service. Thank you.
6/6/2024
Steven T. VERIFIED CUSTOMER
Vehicle Make : Acura
Good job
6/3/2024
Angel M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was throughly explained the process of the repair and ensured the quality. Very happy with the work and recommend them.
5/31/2024
Dennis J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and courtesy towards everyone
5/27/2024
Harry R. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was done earlier than the I was told. The car was washed and waxed ready to drive away.
5/27/2024
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was very helpful and kept me informed of what was going on. The work they did was great
5/26/2024
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Above and Beyond Service, thank you!
5/24/2024
Susan E. VERIFIED CUSTOMER
Vehicle Make : Honda
Stop emails please
5/19/2024
Robert V. VERIFIED CUSTOMER
Vehicle Make : BMW
Great sevice by Mike and the ream, they exceeded expectations and made my car like new again. Great work!
5/17/2024
Samar B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Driver side door now needs to be slammed hard in order for it to close all the way. That is the one thing I am not satisfied with but overall my repair experience was nice. All the staff there are very helpful and pleasant.
5/13/2024
Kim N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am not satisfied with your repairs because the digital mirror of my car worked before I took it to your shop, after I picked up my car ,it doesn’t work. I am sure while they fixed the bumper, they hit the wires inside the bumper accidentally , now the digital rear mirror doesn’t work . Please help me check it.