Good and professional service from beginning to end
3/12/2015
Ma T. VERIFIED CUSTOMER
Vehicle Make : Acura
Auto Collision Hayward had provided me with the best customer service. Up to date emails about my car, and great service in person. I'll be back for sure.
3/8/2015
Aliu S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was great experience to have my car damage work done by you Thanks. Carlos was very polite and helpful.
3/8/2015
Tommy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was great and staff were very helpful
3/8/2015
Ruslan V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very friendly efficient and fast !!!
3/8/2015
Janet F. VERIFIED CUSTOMER
Vehicle Make : Honda
All issues taken care of quickly and professionally. In the lessons learned department for improving satisfaction, we recommend some mechanism be put in place to verify that everything was done. Perhaps use the estimate and check things off after they are completed. When our car was presented as ready, the front end alignment had not been done. After we got the car hope and drove it at night, we found that the headlight in the replaced fender had not been aimed.
When it comes to making sure the customer is satisfied, however, you guys totally rock! Thank you.
3/7/2015
Nicolasa R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very happy with the way all the people
were so helpful and thorough in taking care of me
and my vehicle. Thank you so much for your
consideration. Mrs. Nikki ****
3/7/2015
Quentin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only negative thing, if you want to call it negative, was that I had to drive to another location to receive my rental car. Evrything was explained to me perfectly. Evrything was fast and on time. The work on my car was 100 percent perfect and if anything happens to my paint or if I'm in satisfied in any way I can come back. It makes me want to switch my auto insurance to Geico and me and my family might just do that. Don't let me find out geico is cheaper than Liberty mutual becase we will switch tomorrow
3/7/2015
Regina L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, great communication, and excellent service. I would definitely recommend you!
3/6/2015
Jason S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for making this experience so easy.
3/6/2015
Melanie P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks for the fast service and the frequent updates about the repair
3/5/2015
Cecilia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for everything and for making this process easy to manage!
3/4/2015
Todd H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job
2/27/2015
Rolando S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was done professionally and all the employees were very pleasant. ACC has made this unfortunate accident much easier to process.
Thanks, for the great service.
2/27/2015
Rajiv M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Team out there was very helpful. They delivered the repaired vehicle well before scheduled time and in pretty good condition.
I'd surely recommend them to anybody who intends to get the car repairs done.
2/27/2015
Lakshimivenketa V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team did the job very well. The outstanding things were regular updates being sent to customer and excellent repair work done on the car. You guys went extra mile and gave me thoroughly cleaned car and this is awesome. I am glad that I picked your shop for the car repair.
2/27/2015
David F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied , And I will recommend
2/27/2015
Yvonne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely taken by surprise by how much you had it together there. You had everything ready to go for me when I got there with my vehicle. You knew I was coming, you were prepared with a rental vehicle, you updated me as each step was done on my repairs, and my car was in super polished shape when I picked it up. The repairs looked fantastic and everyone there was knowlegable and courteous. You gave me no choice but to gossip about you all and tell everyone I know how awesome you had been to me. From a score of **** to 10, I give you 12! Thank you for making it all so easy for me at a time when I needed a "good" break.
2/26/2015
Donald P. VERIFIED CUSTOMER
Vehicle Make : Ford
you delivered what was expected
you even cleaned the truck
great service
2/26/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for taking good care of my car! It looks great!