I had a bad experience at ACC Collision last year. I am glad I gave ACC Collision another chance as customer service has improved immensely.
Thank you for keeping me in the loop the entire time my car was in the shop and for completing the job in a timely manner.
2/5/2016
Reba J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very fast and excellent work.
2/4/2016
Vijay M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Thanks for everything. I would highly recommend you guys for any kind of body work.
2/2/2016
Nonato D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am satisfied but it takes 3 weeks to be completed.
2/2/2016
Jocelyn M. VERIFIED CUSTOMER
Vehicle Make : Nissan
There are several issues with the level of quality on the repair and the materials used. I have documented them and welcome a way to share the concerns and discuss a remediation plan.
2/1/2016
Eugene T. VERIFIED CUSTOMER
Vehicle Make : Honda
More than expected.
1/31/2016
Jessie C. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a very good job on the body work. Thanks
1/30/2016
Karen H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and very friendly staff!
1/30/2016
Erica H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I spoke with was extremely professiona and friendly which was greatly appreciated after coming from an auto-accident. No matter if the accident didn't cause injury, it can be a little traumatic but you guys made everything easy. Thank you!
1/29/2016
Ajay P. VERIFIED CUSTOMER
Vehicle Make : Honda
It is a great job I am really satisfied to the peaks from the moment I step in I'm not treated as a customer instead as a part of family. It is very soon the process completed and I am happy for you guys. All the very best for future customers keep doing well don't let any customers down.
Thank you
Jai
****-****-xxxx
1/28/2016
Kennedy T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding job! I appreciate the work your team has done on my vehicle. It was treated like a family member.
1/28/2016
Ryan O. VERIFIED CUSTOMER
Vehicle Make : Nissan
When you notified me multiple times that my car was ready to be picked up, don't make me wait 20 minutes for you to clean it. Clean it before I get there.
1/28/2016
Xiaotian J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good service :-P
1/24/2016
James S. VERIFIED CUSTOMER
Vehicle Make : BMW
****. White streak on rear bumper, driver's side, from an impact with a white vehicle. This was NOT on my car when I brought it in.
2. You forgot to close my hood. Did not notice this until I got on the freeway, and was accelerating. CHP officer noticed this, and helped me to get out of traffic and helped me close the hood.
3. Tires are NOT balanced. The entire car shakes and vibrates at any speed greater than 60 MPH
4. A 4-wheel alignment was NOT performed. The steering wheel points to the 10 o'clock position for the vehicle to go straight.
Not sure what you did other than repair the bumper and keep my car for 2 weeks, but this is not what the quality of work expected.
1/24/2016
Beverly P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficient, on time,friendly, and courteous.
1/17/2016
Aung H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Do not put air freshener/scent in the car without asking. I am still trying to get it out of my car.
1/16/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Buick
The results were excellent, a little delayed but that was ok since I had a rental car provided.
1/16/2016
Anne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast service, kind and helpful.
1/15/2016
Minu T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My van rear number looked brand new again... Thank you