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Real Reviews from VERIFIED CUSTOMERS
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Esmeralda was the only person that I dealt with and she was very professional and on top of my claim. My car looked great when I picked it up and this is why I am a repeat customer. Thank you!
1/7/2017
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great work, great communication. Very happy and have given 5 star review on Yelp
1/6/2017
Georgiana P. VERIFIED CUSTOMER
Vehicle Make : Honda
The team at the Mountain View Body shop are extremely professional. Also they managed to repair my car in a unexpectedly short time. Thank you for a wonderful job, Georgiana
1/6/2017
Ming Yao. VERIFIED CUSTOMER
Vehicle Make : Toyota
I mean you do a good job and nice to customer when our friend Need repair car or any fix we will let them known you company Is number **** Thanks Ming Yao C
12/31/2016
Rajendra Prabhu. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was phenomenal. You guys are awesome!
12/31/2016
Marlon M. VERIFIED CUSTOMER
Vehicle Make : Fiat
The cover of my turning back light felt as soon as I got home, seems like they are loose including the bumper white cover
12/31/2016
Frank W. VERIFIED CUSTOMER
Vehicle Make : Toyota
On time. Communicated repair status.
12/30/2016
Pavankalyan C. VERIFIED CUSTOMER
Vehicle Make : Honda
superb service work was done very efficiently and quickly will you the same shop in future for any repairs in future
12/29/2016
Susana S. VERIFIED CUSTOMER
Vehicle Make : Ford
I get my car back and it feels like a different car. It feels tight when it drives and the check engine light turns on as soon as I drive off. It seems like they had rubbed up against something with the car because it has scratch marks that weren't there previously and I, who is the only one that drives this car, has never hit anything. For me to drop off my car and get it back **** week after the completion date they has given me was somewhat understandable because of the holiday season. But to never get a call to explain why these delays are happening is unexuseable. I had to call several times to ask if my car was finished. I was always told it would be finished at a certain time and when I called back to see if it was finished they gave me another time it was going to be finished. Apparently detailing a car takes 2 full days, and no direct communication was provided on their part as to what was going on with my car. I had to get upset with an associate in order to find out that detailing was not the delay but the decal was bubbled when they put it on originally. Why could they not just say that originally? I would have never gotten upset had that been communicated right away. The door that had been replaced is not spaced correctly from the fender either as the other door is, but I'm assuming it is an aftermarket door. I would not recommend this place unfortunately due to the horrible communication, service, and unsincerity of the associates who work there. "Well that is what the manager said" is not an excuse or reason any customer wants to hear. It is simply an excuse for an associate to not work to find a solution or answer for the problem.
12/29/2016
Regina R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional. Complimentsry car wash was a positive plus
12/29/2016
Mohammad U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality of work was very good. I wish there was no flaw in the communication.
12/28/2016
Susan J. VERIFIED CUSTOMER
Vehicle Make : Scion
This I my second time that GIECO has referred me to Auto Collision Center for repairs to my vechicle. My first visit was over five years ago & your customer service, efficiency to details and your outstanding Auto Body work is unbeatable! I will use your service and refer others for your outstanding service! Thank you again!!
12/26/2016
Devon M. VERIFIED CUSTOMER
Vehicle Make : BMW
Continual updates
12/24/2016
Brandon T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate all your hard work. Satisfied.
12/23/2016
Mariano R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job, thank you.
12/23/2016
Ping H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Beautiful workmanship
12/21/2016
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Give all workers at the shop a 100.00 Christmas bonus & then you'll know you did a good job.
12/21/2016
Georgette P. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you so much for your great service of repairing my car after a minor collision. Your staff of experts. Robert, Carlos & Jorge were so kind. I truly appreciate it.
12/19/2016
Gabriel M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I cannot see any trace of the damage. Good color matching.
12/17/2016
Vidhya S. VERIFIED CUSTOMER
Vehicle Make : Honda
It took over 3 weeks to replace rear bumper, other wise well done job, no other complaints
12/15/2016