Auto Collision Center Group

The body shop work is good but strangely, the left blinker was beating too fast after I picked the car.

It not completely repair

Very fast, smooth, and easy tasks. Awesome communication and jobs. Strongly recommended.

Excellent job

I was very pleased with their work especially when they were willing to take it to a shop that specializes in fixing modified van for physically challenged drivers who are wheelchair users. The Only thing I would change is choosing to be called instead of texted about the progress. Responding at all to one message stops the updates. With that said, the updates via calling, may just be only a recording and answering questions, if need be, may not be possible either. So, any questions I did have was done by calling the office directly, which they were more than happy to help.

The service was great. They were very attentive, thorough and fast.

We were told that our car was ready on Friday February 3rd so my husband drives from San Leandro early in the morning to beat the traffic. When they bring the car out the windshield was not replaced. The guy at the front asks my husband if it was a part of the claim? If it wasn't why would we have expected it to be fixed. The guy then looks at the paperwork and see's that the windshield was a part of the claim. He never acknowledged that it was an obvious error my husband then takes the rental keys back and asks him to please fix our car. The guy never said a word, no apology nothing. My husband took time off from work to do this. Now I get another call Friday afternoon to tell us our car is ready and we agreed to pick it up on Saturday. Here we are back for round 2, a few.scratches on the window frame were not fixed, the door on the drivers side is not aligned and driver side mirror was not fully replaced. We talked to the guy there and his name escapes me but he said he'd report it to the manager and fix the issues by Monday. He started to try and dismiss our concerns like what he was looking at were minor issues but he at least apologized, an apology goes a long way. All that being said we lease our car and it's extremely important to us that it's in a condition that's like new. Thank you

Look like new. Well done! Thanks!

Went above and beyond Geicos minimum requirements, to help save me money and get the best matching parts, new and branded as possible. Achieved everything and more that they promised. Repairs were done an entire week ahead of schedule. Received thorough explanations and updates along the way. Really friendly and competent staff. Would highly recommend to others!

Excellent service and friendly staff!!

The quality and efficiency of the work was excellent. My car was ready earlier than the expected date. The custom service was outstanding, Robert stayed late in order to accommodate my work schedule so I could drop off the rental and pick up my car once repairs were finished. Everyone I came into contact with at Mountain View Body Shop was extremely friendly and helpful. I would definitely return for work in the future if it were necessary (althiugh, hopefully not because of an auto accident :) I would also highly recommend you to family and friends. Thank you very much to everyone who works to make Mountain View Body Shop the great place that it is!

I appreciated the daily updates regarding the status of my car repairs.

Great service and quality of work. I got regular updates to know how the work is going.

They did a great job fixing my rear bumper. Highly satisfied. I had a minor concern about the first repair but I was able to talk to them and they listened to my concern so they did something about it.

Best experience, everything thing went perfectly. Repairs done before they were expected to be and the car looks brand new.

I had a great experience with mountain view body shop: - all staff i interacted with was polite, nice, knowledgeable and helpful - the final cost was in line with the initial quote - the repair was completed on schedule - I received regular, relevant updates. I did not feel the need to call all the time to know what is happening - having been given a ride back to work after dropping off the car and being picked up when the car was ready was a really nice gesture, a perfect example of going above and beyond providing excellent customer service Having to have your car repaired is never nice, but you made this feel effortless. Thank you!

Great communication, I got my car looking brand new and extra clean. I am very satisfied. Best,- Andrzej

Great customer service and repair

This was such a seamless experience. On top of it, you cleaned my dirty car inside and out, I couldn't be more grateful. Thank you so much

Your communication was wonderful. I knew how things were progressing each day.