Overall it's good but does not exceed my expectation. I understand sometimes there's delay but should let customer know in advance not until end of the day that I supposed to pick up and I have to call to find out. Plus without me pushing, it will be delayed for 4 more days (after it's delayed already).
I still consider it's good. So far I do not have e any issues with the repair itself.
5/31/2017
Safdar A. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very satisfied & also staff was very friendly.
5/28/2017
Cameron B. VERIFIED CUSTOMER
Vehicle Make : Audi
You guys run a shop the way things should be run!! Great communication. Quick visits that take care of business and we are on our way. Hope we don't have you visit you guys often but if we need body work done, this is where we will go there. Thx for another great experience.
5/27/2017
Janice B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The entire claim & repair process from start to finish was organized, efficient, and problem free. Everything was explained in detail with all questions answered and the repair was completed on the expected date. The quality of the repair / workmanship was excellent...like new! Yes...I am completely satisfied.
5/27/2017
Darryl J. VERIFIED CUSTOMER
Vehicle Make : BMW
This is my second experience and again it was perfect. The team was very good and job was done great.
5/27/2017
Ines Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job
5/27/2017
Padmanabharao P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied with the work
5/25/2017
Frances S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you!...for the wonderful work well done. Ms.Frances S
5/24/2017
Pavle S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work, faster then expected. Thanks:)
5/21/2017
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much for fixing my problem so quickly, and at a fraction of the cost quoted by the dealership. The car is driving well now, and the suspension is as it used to be.
5/21/2017
Marciela C. VERIFIED CUSTOMER
Vehicle Make : Honda
At first I was impressed with the updates and progress of my car however, after Monday, May 15th, I stopped receiving updates about my car. Upon calling the shop on Tuesday, May 16th to check the status of my car, I learned that my car was ready however that my car key was lost. It's very unfortunate the way I found out about my missing remote key. My keys were replaced. It would have been nice to be informed directly from the shop.
5/19/2017
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Subaru
They forgot to buff my door completely,
So they had to take my car back and buff out the paint.
Which wasn't a big deal. Then once I looked inside my car I noticed
That the plastic shielding on my door handle was broken.
Upon further inspection I noticed they broke the same exact piece
On the right rear passenger side as well. My problem with this is that whoever broke them, knew that they did so and said nothing. Which is completely unacceptable. Now I have to go back, when it should've been fix the first time.
5/19/2017
Tony L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I called the company on the day I was supposed to get my car back. They said 6:30. I didn't get the car back until 7:15 and had to wait 45 minutes.
5/19/2017
Juan M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excelent service.
5/17/2017
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Porsche
Repair incomplete
5/14/2017
Vineet K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I come to auto collision center because I've had a great experience in the past I drive all the way from Fremont to Hayward because of their great service
5/14/2017
Santhosh P. VERIFIED CUSTOMER
Vehicle Make : Audi
Work completed to perfection.
5/12/2017
Jovita L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm completely satisfied with the repair on my Nissan. They did such a wonderful job, special thanks to Robert who kept me updated throughout the
repair.