Everyone there was very knowledgeable and extremely helpful! My work was also completed early!
7/19/2017
Erling S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team was very helpful and service minded, which I really appreciated. I was worried that the problem with my car was going to be a "painful" experience, but this turned out not to be the case at all, thanks to the great customer service at the repair shop and my auto insurance. Thank you all!
One minor issue: It was a bit inconvenient that I was given insufficient information from the rental car department: I was informed that Geico will cover $35/day, and was shown various rental vehicles with costs around that limit. It was unclear whether the prices the Enterprise representative gave me for the Nissan Rogue that I ended up renting (the price was $35.50) actually included taxes or not. That is, it was not clear whether I would have to pay an additional $0.50/day or $0.50/day plus taxes on the entire $35.50. This was slightly annoying. It would be easier for everyone (although Enterprise may be less successful at fooling their customers) if all price quotes included any applicable fees and taxes.
7/15/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Looks like new. Also, thanks for the pickup/dropoff service..
7/14/2017
Arnold R. VERIFIED CUSTOMER
Vehicle Make : Scion
Very unhappy with Armando. Called him at 5:30 to let him know my wife was on her way to pick up our vehicle he said ok. My wife arrived at 6:04, he was long gone. Two workers who were still there did not know that he left already and tried calling him. No answer.
7/13/2017
Gerardo C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Satisfied with the work done. Thank you
7/12/2017
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service by all. Thanks. Car looks great.
7/12/2017
Ariel D. VERIFIED CUSTOMER
Vehicle Make : Honda
Andrew, manager, was very accommodating and listened to our concerns in resolving our issues.
7/11/2017
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am please to say that ACC was accomodating and thorough. I appreciate that you all do very difficult work in a very prompt fashion. Thank you.
7/11/2017
Claudia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very glad because you guys fixed my car quickly before it was even supposed to be delivered and by the moment it appears that everything is working just fine, THANK YOU.
7/10/2017
Ming H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
7/8/2017
James K. VERIFIED CUSTOMER
Vehicle Make : Honda
It's very stressful to be without your car for a week. I must tell you that from the first phone call to Geico to the daily text updates, I was impressed with the professionalism from everyone I had the pleasure to have met. Everyone was friendly and I couldn't help but feel you all were genuinely working as a team. I want to thank each of you .
Geico- thank you
The adjuster- thank you
Enterprise -thank you
The body shop- thanks guys
The paint shop- a perfect match thank you
The Front office- painless thank you
Jim Kash
7/8/2017
Julia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient, update the progress timely.
7/8/2017
Jason J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent follow up.
7/8/2017
Biswarup M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone did his duty well.
7/4/2017
Donna N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
7/1/2017
Sylvester M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service and follow up was stellar. Job was good. A little bit expensive.