It was overall a great experience. Updating me every single day on day to day progress of my vehicle was well appreciated. Thanks for all your hard work!!!
10/14/2017
Sonny M. VERIFIED CUSTOMER
Vehicle Make : BMW
I had the front bumper on my 2009 BMW 135i repaired and picked it up on October 11th. The repair was great however the final finisher left a spot on the bumper that was not completely buffed out. I already informed the shop of the unfinished spot and have arranged to fix it next week. But overall I am completely satisfied with the work performed by ACC and will lot hesitate to go back for future work.
10/14/2017
Dona Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
I love the text message updates. Customer service is great!
10/14/2017
Marvin B. VERIFIED CUSTOMER
Vehicle Make : Kia
My head light and signal light is not being check.
10/13/2017
Chris D. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job!
10/13/2017
Rosalind Jordan. VERIFIED CUSTOMER
Vehicle Make : Toyota
I picked my keys up earlier in the day. When I returned to pick up car the back up camera was not working so I left it.
10/12/2017
Vishal V. VERIFIED CUSTOMER
Vehicle Make : Honda
I was really appreciated with Andrew who handled my case very nicely.
Although, there were a few last minute delays but Andrew really took care of the whole case very efficiently and with due diligence.
10/12/2017
Sajid S. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the regular email updates.
Staff at ACC were friendly and helpful, both during pickup and dropoff.
I didn't like that the Enterprise rep was a bit high-pressure-sales about trying to make me get Enterprise's insurance.
10/12/2017
Amina S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for delivering the car earlier than the estimated time
Job well done
Excellent
10/11/2017
Angelica H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am completely satisfied how the repairs on my car were done, always informed step by step.
10/7/2017
Santhosh R. VERIFIED CUSTOMER
Vehicle Make : BMW
The overall experience was very smooth and I really liked the regular updates about the repairs and the level of customer care.
10/7/2017
Sidney P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job. Thank you
10/6/2017
Swathi V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good Customer service... Keeps customers updated on the progress
10/6/2017
Abhilash S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people were very friendly, explained me about all the stuff. Good interaction and loved them.
10/5/2017
Choi Y. VERIFIED CUSTOMER
Vehicle Make : Honda
I recommend that one person is responsible for handling from start to end of work/point of contact.
10/5/2017
Ann M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job matching paint
10/4/2017
Sridhar K. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm really stumbled with the service offered by the Fremont collision center!! The way they updated me on the progress of the repair or the way they received me and treated me throughout the process is really appreciable! Though I am the customer of another car insurance company at the moment, I look forward to become a customer of Geico and especially Fremont Collision center and also I will recommend them to my friends.
10/4/2017
Juan C. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good job thank you
10/4/2017
Rowena L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with updating status of repairs and kept timely for completeness. Thank you.
10/4/2017
Grant W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Agreed-upon parts were repaired, however a separate part of the car was damaged (paint scratched). I will now have to return the car to the auto body to get the part repainted.