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Real Reviews from VERIFIED CUSTOMERS
Hengxuan L. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair took longer than estimate. The door lock has a squeaky sound after repair that needed rework.
2/1/2023
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was promised calls back with progress on my repair I did not get one single call. I was promised my car would be complete bay a certain date. It was not. My cate was getting “detailed” for 3 days when I got my car back it had wax residue marks all over my car and was told “just take it to the car wash!”
1/28/2023
Santhosh R. VERIFIED CUSTOMER
Vehicle Make : Honda
Incomplete job
1/22/2023
Aniimi C. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was great.
12/28/2022
Clare M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was extremely pleased with the repair process. There was good communication throughout the repair. They went over and beyond the contracted work.
12/17/2022
Lowell S. VERIFIED CUSTOMER
Vehicle Make : BMW
So far anyway. The repair is first class. Everything seems to work well. Everything appears to be fit back together. The paint is matched perfectly. Thank you for a job, well done.
12/4/2022
Carmencita R. VERIFIED CUSTOMER
Vehicle Make : Ford
The receptionist was rude, they charged me for a repair that, they initially damaged, and didn’t fix it the first time. They made me feel like it was my fault. If I had to do it all over I would have never gone there! The only reason I went there was because my insurance company told me to go there. Never again
12/1/2022
Nneka O. VERIFIED CUSTOMER
Vehicle Make : Honda
Took a month to fix problem. Multiple issues with pick up that resulted in loss of work. Did not fix the scraping sound/issue with tire originally which added an additional delay. Let the battery to the car die multiple times and now it needs to be replaced. This was brought to the attention of the manager with no accountability also included in my first review requested from acc.
11/22/2022
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The workmanship was excellent -- looks new!
11/12/2022
Alvin S. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
You guys lost the key to my car and gave me someone elses key which I didn't discover until I got home. When I came back and returned the wrong key, ACC could not find my key. I'm currently using my spare key and your representative is promsing to pay for a replacement key but this is obviously requires me to go to the vendor, get a key made and return to ACC for a refund.
9/19/2022
Dylan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Lack of proactive communication to keep customer updated.
9/10/2022
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer interaction with this entire team was great! They were very courteous, professional and communicated with me every step of the process. The work was great!! I would recommend Mountain View Body Shop! They were great!
8/24/2022
Karen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repaired panel was like new. Car was cleaned. Job was completed ahead of time. Rental car pickup and drop off was convenient.
8/19/2022
Fernando R. VERIFIED CUSTOMER
Vehicle Make : Honda
Up to date a trim for the front passenger fender still on order and no updates so far. We had the car back more than 2 weeks and no news at all. Please update
8/19/2022
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional and honest staff. I will be returning with all my body work needs and will highly recommend you to anyone I know that needs work done as well. Thank you
8/15/2022
Rolando P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service, Thank You..
8/4/2022
Co D. VERIFIED CUSTOMER
Vehicle Make : Acura
The damage of my car was repaired perfectly. My car looks brand new now. Thanks so much!
8/3/2022
Michael L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Very thorough and prompt service!
8/3/2022
Suli F. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
if the time of the repairing was not postpone for more than twice, and updates for repairing status were more timely, I will be even more satisfied.
6/15/2022
Jeannette B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your guys did a great job! I`m happy with the quality of the repair work.
5/28/2022