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Real Reviews from VERIFIED CUSTOMERS
Brittany P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Communication on the status of my vehicle was not ideal. I was told everything was going on time, until an hour before I was scheduled to pick up my vehicle I was told it was damaged and had to be repainted. I was told it would be 3 more days. 3 days later I still didn’t hear anything. It was finished yesterday, but no one informed me until I called a whole day later to ask.
4/19/2018
Christopher N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The bumper was not put on right and they didn't detail or wash the car had a bunch of dust and and residue or whatever all over the car
4/18/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was well coordinated. The repairs were made in a timely manner, and I was well pleased with the results. Thank you
4/18/2018
Wang Xing. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks you????
4/18/2018
Wesley D. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful, fast and easy
4/18/2018
Pauljorge D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nick Cardoba did an amazing job and the enterprise guy
4/18/2018
Neeraj G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can't figure out that my car was damaged in a collision. It looks like a brand new car from outside.
4/17/2018
Deborah K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, thank you
4/14/2018
Shanshan L. VERIFIED CUSTOMER
Vehicle Make : Acura
The repair team is very professional and everyone is super nice and helpful. I couldn't have had a better auto repair experience. Really appreciate it!
4/14/2018
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, very nice....great service.
4/13/2018
Shirley E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was awesome.
4/13/2018
Gloria S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Robert has been super nice to work with. The level of service that he had provided was excellent! I can't ask for any better service; he was prompt and diligent, I definitely felt that he cared for me and wanted to make the process as easy as it can be for me. Thank you again for your help Robert!
4/13/2018
Juliusandrew S. VERIFIED CUSTOMER
Vehicle Make : Kia
The repair is good but there are some paint that over paint in some area of the car that looks like dripping and my headlight light are not level one high and the other one is low. The grille of my car is different from the original one that i have before and i took a long time to get my car fix they gave me a time frame when it will be fix but they couldnt deliver on time
4/12/2018
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work and a smooth overall process. Kept updated throughout the whole process and answered all my questions.
4/11/2018
Victor V. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service, I think a little too many Ema is, but great service.
4/10/2018
Salman Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
They keep me informed about the repairs which was good
4/10/2018
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Kia
Good and Fast Sevice
4/7/2018
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you to Rahul and his team for the wonderful customer service and follow through. Keep up the great work.
4/6/2018
Mitunbalaji J. VERIFIED CUSTOMER
Vehicle Make : Audi
The headlights are misaligned
3/31/2018
Steve K. VERIFIED CUSTOMER
Vehicle Make : Jaguar
There were several delays in the repair. The first completion date was 3/20/2018, which changed to 3/23/2018, which changed to 3/24/2018, and finally 3/26/2018. When I arrived to pick up the car I was told that there was a mistake and the car wasn't ready, and that it would be at least an hour before it was ready. I waited in the office. The front bumper was replaced, but it is not correctly aligned with the hood. If we need service in the future we will not use Fremont Collision Center.
3/29/2018