Car repairs are perfectly bdone; the staff were super nice and explained everything.
7/11/2018
Mohammad S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Receptionist was not clear
7/10/2018
Rita F. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would recommend your company 100% to my family & friends , so efficient and the bumper makes the van look new! Better than having all those indent's and scratches. Sincerely, Rita F
7/9/2018
Urvish V. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall it was a pretty good experience, except towards the end, when i had to call to find out the status of my car!
7/7/2018
James H. VERIFIED CUSTOMER
Vehicle Make : BMW
After I got home, I noticed a blemish in the front bumper. Could only notice it in certain lighting conditions. Went back, and they took care of it
They did a great job - car is like new. They were very friendly, helpful, and communicative.
7/6/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was perfect. The car was done on time/early, some extra work was performed at no charge, getting the rental car onsite was an added bonus. I will use ACC again and I will recommend you to friends.
7/4/2018
Joselito R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good
7/3/2018
Karen Z. VERIFIED CUSTOMER
Vehicle Make : Scion
Customer service was AMAZING! I had some doubts about being my car all the way to Hayward for a repair. (I live in Oakland) I was sure my car was going to be fixed properly. I honestly regret even thinking that way without knowing this place. This shop is the best, great customer service, awesome shop. They keep you updated with the details on your car. I felt so happy knowing that my babby( my car) was in great hands. Thank you
7/3/2018
Xinli Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Cracked my windshield
6/30/2018
Benjamin L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Terrible paint job. Would never recommend. You guys damaged the paint and did not repair professionally. Have already reported to Geico.
6/30/2018
Valery P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like updates about status of my car repair. Also it is nice to have a car cleaned in and out with repair high quality
6/28/2018
Kuldeep J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Satisfied with the kind of work done to repair the damage related to the collision. Couple of concerns though:
- Text updates on Wednesday suggested that everything was on track and car would be ready to pick up on Thursday but then got another update that it would be ready by EOD Friday. Did not receive any updates after that. Called the body shop on Monday and got to know that they are still working on it and would send update when it is ready. Got their at 5 pm to pick up the car assuming that the car would be ready.
- Picking up the car I found around 2 feet long crack on the windshield that no one at the body shop was aware of. What they offered was to pay half the cost to get it replaced and have the customer bear the other half and also pay the deductible of $250.
Very dissatisfied with how they handled the situation with cracked windshield.
6/27/2018
Thuong N. VERIFIED CUSTOMER
Vehicle Make : Toyota
well done
6/27/2018
Michael J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Wonderful staff and service.
6/26/2018
Derek B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Picked up car on time,washed ready to go,how ever there was an item left undone(fog lites wherent reconnected) will return for fix other wise excellent job, will recomed.
6/26/2018
Todd S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for the great job! My car looks great. Thank you...thank you.
I will always recommend your shop.
6/22/2018
Cindy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very courteous, great experience, nice work. Job well done and the car looks great. Very thorough. Thank you
6/21/2018
Veronica B. VERIFIED CUSTOMER
Vehicle Make : Honda
Was ready earlier than the expected date they gave me! Everything looks good