Easy drop-off and pick-up; clearly and frequently updated
1/8/2019
Stevan D. VERIFIED CUSTOMER
Vehicle Make : Ford
I was pleased with the communication while waiting for my car and the work was well done.
1/8/2019
Wilfredo A. VERIFIED CUSTOMER
Vehicle Make : Honda
your body repair shop is excellent and we very appreciated. WEll DOne.Please inform me regarding cap cover or follow up thank you.
1/6/2019
Eric G. VERIFIED CUSTOMER
Vehicle Make : Honda
I enjoyed getting text updates and the geico express option made it so easy to get my car assessed, pick up a rental, and finish the process hassle free. My girlfriend was so impressed she’s considering making the switch to geico.
1/5/2019
Marcos C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me updated thru the whole process good job repairing vehicle, everything came out great.
1/5/2019
Gary D. VERIFIED CUSTOMER
Vehicle Make : Honda
very efficient, on time, professional, friendly.
1/4/2019
Jack S. VERIFIED CUSTOMER
Vehicle Make : Honda
Trustworthy.
1/4/2019
Annabelle R. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was very professional, friendly & well informed. They provided excellent customer service & I was very pleased with the work that was done on my car, as well as washing the outside & cleaning the inside. Kudos to the team for a job well done. Thank you!!!!!!
1/3/2019
Yichun S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was nice and the repair of my car is so far so good. But it took more than double the amount of time committed to repair my car. it was estimated to be done by around 30 days but ended up with around 80 days. it was nice that rental was covered for the overdue period but still it was very inconvenient, including getting rental cars, using unfamiliar car, also not knowing exactly when my car would be ready.
1/2/2019
Nixon W. VERIFIED CUSTOMER
Vehicle Make : Buick
Good service
1/2/2019
Rene H. VERIFIED CUSTOMER
Vehicle Make : BMW
excellent job. done well and quickly
1/1/2019
Alex O. VERIFIED CUSTOMER
Vehicle Make : Mazda
The vehicle should be checked over a little better before giving back to customers. A few little dust particles in the paint but they say that there going to fix it . But over all they did a good job.
12/30/2018
Ahsan S. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were very satisfied with the work done and especially appreciative of the polite service of the staff we dealt with. Thank you very much .
12/28/2018
Charles Z. VERIFIED CUSTOMER
Vehicle Make : Ford
First of all the work that was done was absolutely beautiful secondly the stuff that I dealt with kept me informed and up-to-date on everything going on. The only issue that I can see so far is that for some reason my oil change said he was reset it may have been accidental. The car was detailed and cleaned impeccably and I will highly recommend this body shop to anybody in need going forward thanks again for everything you did at Auto Collision
12/28/2018
Justin Y. VERIFIED CUSTOMER
Vehicle Make : Honda
There were a few things that was overlooked aside from the paint job that I recently received. The paint job was great, but a few of items shows that the installers overlooked or didn't care upon reassembly. I had a weather strip sticking out and not fully attached to the door, which I asked to have it fixed. Another item was the windshield wiper arm wasn't installed at the correct angle on drivers side. I intend to fix it on my own in the next upcoming days. Third, the shop failed to update me and pushed the completion deadline to another date. Estimated date of completion was changed twice. They failed to update me on a delay for the first initial completion. I know unexpected events might occur sometimes during the process, but I also believe to have professionalism in the communication aspect.
12/28/2018
Elaine Y. VERIFIED CUSTOMER
Vehicle Make : Audi
So convenient, friendly, and quick. Very happy I chose to go with Geico’s recommendation and would wholeheartedly choose Auto Collision again.
12/25/2018
Edrich L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very professional and excellent service. Almost daily update.
Complete the job earlier than projected. Well done giys
12/23/2018
Oscar C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I Thank everybody for the easy procedure , from dropping off , to getting a rental truck, to keeping me updated with the process of my damaged vehicle. to all the staff at the body shop and the rental office , last but not least Geico for taking really good care of me . Happy Holidays and again thank you all!!!