Not a very good experience— had to go back there
4 times. When i picked up my car,
I sent it back because there was a scratch in the area where repair was done. Went back to pick it up - tpm light and ither light popped up.
Was asked by carlos to return it for reset. Tried to do the reset multiple times - did not work. Brought car back, reset again, carlos drive my car and tried to do the reset - it didn’t work. Asked me to drive on 101, i did. Reser didn’t work. Went to my mechanic — you did not replace the tire sensor after you did work!!! Seriously?!? Awful work, awful service.
4/12/2024
Michael H. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Thanks
4/11/2024
**** T. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent performance. The car looks great. Performance was what I was told to expect.
3/27/2024
Fatima T. VERIFIED CUSTOMER
Vehicle Make : Kia
Jesus was fantastic!!!!
3/25/2024
Alexander W. VERIFIED CUSTOMER
Vehicle Make : Toyota
A quick turn around, very professional and friendly staff, and my car looked brand new after
3/12/2024
Jim B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. On time, high quality results. Very fair pricing for owner paid job.
2/18/2024
Sunil P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Andrew was great. Body shop work was outstandin. The lady at the front desk was extremely rude and not helpful to questions I was asking and shouldn’t be in a customer service role. Andrew was quite the opposite and answered all my questions politely. But the quality of the workmanship was enough for me to overlook those rude interactions.
2/14/2024
Joohyun K. VERIFIED CUSTOMER
Vehicle Make : Kia
Satisfied
2/9/2024
Norman H. VERIFIED CUSTOMER
Vehicle Make : Buick
Raul gave great service
2/8/2024
Grant V. VERIFIED CUSTOMER
Vehicle Make : Ram
Great customer service. They provided me a rental car at the spot (very convenient). They fixed my truck and I picked it up in no time. Not to mention they keep my truck clean. Thank you Auto collision Center Hayward!
1/31/2024
Darryl T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellelnet work. I liked being kept informed of progress of the repair.
1/12/2024
Adam L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and great service, thank you!
12/31/2023
James H. VERIFIED CUSTOMER
Vehicle Make : BMW
excellent communication and customer service
12/30/2023
Maria D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am extra impressed by your text communications throughout the project. It made me feel confident that the work was proceeding smoothly. Jessie was also exceptional. He instills trust and I walked out knowing I was going to be very well cared for. The coordination with Kemper as well as Enterprise Rental made the experience pain-free and seamless. I will definitely make ACC my first choice should I need auto body repair in the future. And I will recommend them every opportunity I get.
12/22/2023
Sinju E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job fitting my car bumper. Look’s new
11/14/2023
Vivekanand R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The repair took longer than expected, 3 weeks vs **** week, even though we paid in advance for parts and waited for arrival before dropping off the car. Each week in the shop we heard about yet another part missing, and another week waiting for it. causing a longer wait. MV Body Shop could do better here. However, we appreciated the frequent text updates and thought the high quality of repair was great. We also really appreciated that the car was washed and cleaned inside and the battery was charged before returning the car to us. Thank you!
11/11/2023
Jolinna N. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Thanks Raul! You helped me get my Tesla back ASAP and was so easy to work with. I am so thankful!! It looks brand new!
11/10/2023
Isauro P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
No sirve el alarma y no puedo bloquear las puertas