From checking in at office to picking up vehicle, all was excellent. I thank everyone involved and wanted to also say, the paint department/**** did an exceptional job. Thank you!
10/25/2019
Melissa A. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied with the work done, customer service, and ease of the rental car process. Would highly recommend to anyone!
10/25/2019
Emma L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Thank you for a job well done!
10/25/2019
Ramon R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very prompt. Thank you for cleaning the inside, o<outside and tires. Front desk guy is very professional ????
10/25/2019
Christina G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was so. Ice and professional at all times. They really put me at ease about the situation. My car was very clean and finished very quickly.
10/25/2019
RAKESH C. VERIFIED CUSTOMER
Vehicle Make : DODGE
Dealt with Brenda, she was very helpful and answered my questions. Only minor suggestion is let the customer know upfront, an appointment is needed to drop off for repairs. I was told later about a week by the manager. Thanks and great job on keeping the customer updated with the email messages about the status.
10/24/2019
Merritt H. VERIFIED CUSTOMER
Vehicle Make : KIA
Collaborated with terrible Geico adjuster Tym Armstrong.
10/23/2019
Sonam S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I wasn’t informed that my car was ready for pick up and I had to call to check on it. The next thing was when I went to get my car back the scrapes on the left back light was still there and also a big crack on the light which wasn’t there when I dropped off my car. I was very disappointed
10/22/2019
Don O. VERIFIED CUSTOMER
Vehicle Make : FORD
Repair was complete and returned car to its original appearance
10/20/2019
Joyful M. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Ana and Oscar gave extremely professional customer service. I will definitely be back for my auto body needs because of their friendly nature and organized business model
10/19/2019
Duncan M. VERIFIED CUSTOMER
Vehicle Make : AUDI
We appreciated the prompt service and timely updates regarding the work done on our vehicle. Their personnel were very responsive and helpful throughout the process. Thank you for sending us daily text updates on the progress of the work, finishing early and on target with the cost estimate. One area to consider is having a more detailed quote to review.
10/19/2019
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Subaru
As per usual, I thoroughly searched through every single Geico Auto Repair partners/shop to ensure the very best service for my car. After checking Yelp, Google, and chatting with a few people, I've decided to give Mountain View Body Shop a shot instead of my regular go-to shops. The whole process was amazing (far exceed my original expectations). Check-in & drop-off was a breeze. They thoroughly inspected everything that I wanted them to and answered all of my questions without rushing through like most other shops. The car looks even better than it was before the accident. Truly flawless. They updated me with every step of the process and answered all my follow-up calls for inquiries immediately. On top of that, they finished with the car (as well as clean-up/detail it for you) a couple of days before the original estimated timeline. 10/10 would recommend. Hard to find a shop you can trust (:
10/17/2019
Melvin A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great service.
I appreciate you guys letting my parents drop off and pick up my car and the rental on my behalf.
10/15/2019
Oleg B. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great job! Many thanks!
10/15/2019
Ninad P. VERIFIED CUSTOMER
Vehicle Make : SUBARU
I got messages from subaru fremont to pickup the car and I went there only to find you forgot to tell me not to go there cause car is supposed to go back to you. Dont do this to another customer. Customer is god, you know :).
10/12/2019
Pranathi B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The repairs have been done very well, but the car wasn't vacuumed enough in not easily reachable spots. We found a dozen pieces of glass within a day of taking the delivery.
10/10/2019
Sandra L. VERIFIED CUSTOMER
Vehicle Make : HONDA
It was completed earlier than expected! Thank you!!
10/9/2019
Amandeep C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Awesome and fantastic work
10/8/2019
Silvia G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
they are lucky i did not check my trunk when i picked up the vehicle. it was left a mess, it was dirty with scuff marks from them installing the rear tire, dirt marks left behind. I had new sandals, still in the packaging inside the spare tire storage, gone. you really need to check every little piece of ur vehicle before leaving this place that has no integrity.