I accidently left money in my car in a caper men no one should have been in only to find out it was stolen. I understand that I shouldn't have left it there but at the same time it was only 14.00. That's just terrible and I'm glad it was not more than 14.00.
1/15/2015
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Honda
Treated me like family!!!
1/10/2015
David R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The passenger mirror turn signal doesn't illuminate and the external thermometer no longer displays a reading(it did when I dropped it off).
Thanks
Dave Ringel
1/9/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome...my Benz looks like it just rolled off the factory floor...
1/9/2015
Darlene P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly staff would like to thank them for the great service.
1/8/2015
Janeen B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Amazingly fast and extemely friendly and professional.
I hope that I don't have to go through getting bodywork done again BUT if I do Moppert Brothers is where my car will be! No doubt about it!
1/8/2015
Michael T. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly service. Clearly explained the work being done and finished in a reasonable amount of time
1/6/2015
Carolann D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best customer service and everyone is so nice
1/1/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The first thing I noticed when dropping off my car for repair was that the front desk area was very clean and inviting. It felt more like a business office than a collision repair shop. The staff was friendly and professional and having the rental taken care of right at the shop directly following drop off was very convenient. The repair is very good and the fact that the car was cleaned and vacuumed was unexpected and a nice surprise. The only issue I had was with the email notifications. I received updates almost daily stating that the car would be ready to be picked up at 5:00pm on Wednesday. The email I received Wednesday morning stated that the repair was still on track and that I would receive phone call if there was any delay. When I showed up around 5:20 on wesnesday evening, the car was not ready and I was told that I should have waited for a phone call advising that the car was ready. To make the experience even better for the customer, I would suggest that this be communicated in the emails. Again, the experience was very good overall- but that change would make it even better. Thanks for a great experience!
12/20/2014
William R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience. Front desk was polite and make the process as easy as possible. Thank You!
12/19/2014
Brad O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really like the updates that came through my phone telling me how the repair was coming along. It was even better when my suv was done ahead of schedule .
12/13/2014
Selena M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love the text updates ,how everything is prepared and organized!
Polite employees
I'd recommend to others !!!!!!
12/13/2014
Nicole R. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the whole process on getting my car fixed from start to finish and would recommend everyone to your place.
12/9/2014
Jay T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
No improvements needed. So thankful it was done sooner than quoted. Will always come back and refer others to you.
12/9/2014
Anne B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Customer service are very good. Lorie the receptionist is friendly and cheerful. The update progress of the car is a good info to the customer. Rental car in one place good idea. All in all good job.
12/6/2014
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding customer service, beautiful work inside and out!!! Thank you for taking such great care of my car. I am truly WOW!!!
12/5/2014
Jovonna J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the work that you did on my car and the updates that were constantly texted to me on the progress. Everyone of your staff members that I was in contact with was extremely polite and professional. The work was done in a timely manner and I love the fact that my car was cleaned before being returned. Thank you for everything!
Sincerely,
Jovonna J
12/5/2014
Cheryl S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The works looks great. Very pleased. When you guys told me I had to wait for my vehicle to be cleaned I never thought it would be cleaned inside also that was an above and beyond service.
11/29/2014
Paula M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with The Moppet Brothers service.
11/26/2014
Lauren F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Everything was very professional and made very easy for me. Thank you!