Higgins Body And Paint Corporate

Carrie and Sig Great to work with

Exceptional

Everyone from the front office to the servicemen were kind, helpful and knowledgeable.

Higgins is the best! My department sends all our fleet vehicles here and I choose to send my personal cars here. Quality work and customer service!

Completely satisfied with the work and employees were efficient and so nice.

Everyone was very helpful and went out of there way to see that everything was done to my satisfaction. Questions and concerns I had were immediately investigated and fixed, even to cleaning my front and rear windows. You couldn't ask for better care. Thank you.

Set up was a breeze. Quick to gwt in. Customer service was on point! Would highly recommend.

I hate survey questions, and I already declined responding twice, ON PURPOSE

Higgins did an amazing job on my 2005 Sequoia that I love. I was worried about the paint matching due to the age but the color is spot on. They completed all the necessary repairs in two days!! They are extremely professional and even worked with me on picking it up when I had to take my dog to emergency. Everyone asked how he was doing when I picked it up. I would strongly recommend Higgins and will be taking all my cars there when the need arises.

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The work itself was done very well, professionally and so forth. I do have one issue where HBP fell short; to wit, I'd asked that some of other, non-accident, areas (scratches mostly) be looked at, perhaps buffed a bit, even indicating that if there's a cost to let me know to decide how to proceed. Never happened. And the car was in the shop for a relatively long period of time (not a problem, I have other transportation) so time wasn't an issue. Additionally, I saw some dings on the car that I didn't recall from when the car was dropped off. They were dismissed as "already there" which may be true however, (a) there had been a walk around at drop off (and they weren't noted) and (b) even if they were (and admittedly, that's quite possibly the case) it would've been nice to have them touched up (or at least have that option). So, on balance: very very good work however not much in the way of going the proverbial extra mile.

Higgins always does a great job on my cars.

Great communication, fast service, super friendly staff!!

Danielle at the front desk is a superstar employee, and you should be happy to have her on your team. The claim process with my insurance left a lot to be desired to put it nicely. Danielle went above and beyond her job duties to help me get an adjuster to the shop, answered questions for me when the insurance company would not, and always had time to talk to me, or would call me back to keep me updated every step of the way. My insurance company made this a frustrating process, but Danielle’s expertise was the only saving grace I had through the whole process, as she was the only person who seemingly wanted to help and make sure I had the information I needed or requested. This was above and beyond, as every question I had should have been answered my my insurance/claims agent. Danielle was more efficient and helpful at 2 jobs (hers and theirs) than the claims agent was with one job. She was always friendly, genuinely concerned with helping/answering questions, and wanting to make this process as smooth as possible. I would recommend anyone take their car to Higgins in West Valley because of the care the staff shows for your repair, which is evident from the first conversation you have with Danielle or the front desk staff. Please share this message with her, and know that you have a fantastic teammate in Danielle at Higgins of West Valley.

We loved how you cleaned our auto too! So nice!

they did great

Repairs were performed well, coordination and communication were wonderful.

Great service and reasonable rates.

A-**** work and service! Patricia is the best, I would not go anywhere else! Thank you all very much!!

My truck came back looking like the damage was never there, it had been cleaned inside and out. The staff was friendly the entire experience and their communication was excellent. I would take any future body or paint work to them, no doubt.