Very pleasant experience all around ... especially the cookies!
4/18/2017
Peter L. VERIFIED CUSTOMER
Vehicle Make : Scion
Great experience. Thank you.
4/18/2017
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great to work with a real team that was courteous and professional and kept me up-to-date on every aspect of the repair. Thank you car crafters !
Cynthia H
4/18/2017
Kim H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very helpful knowledgeable and cheerful.
My car looks great.
Thank you for your help
Kim H
4/18/2017
Mark H. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the courteous a and professional service from start to finish by the entire team as well as the expert repair of my vehicle. Thanks very much.
4/18/2017
Rob V. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service and awesome staff. Easy to do business with. In these times its hard to find great customer service,Nice for a change. Thanks for the great support.
4/15/2017
Lupita C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Im very impressed of the managers and techs ability to repair my truck. Very thoroughly! Love the waiting area too!very knowledgeable.
4/14/2017
Kristen R. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciated Bobby and the staff working hard to get my car up and running and back in shape. Although I didn't get my car back at the expected time due to a delay in parts, I'm thankful they prioritize safety and getting the job done right. Thank you!
4/14/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks soo good. Like it's brand new
4/12/2017
Clorinda A. VERIFIED CUSTOMER
Vehicle Make : Buick
Staff friendly, courteous, and professional . Very pleased with experience at Car Crafters. My car looks great.
4/11/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Ford
From start to finish every aspect of the experience was handled with great professionalism.
Your team was helpful in every manner and made the whole process run smooth. Kyme Morrissey was very helpful and professional. I was contacted numerous times keeping me informed as to where they were in the process. Great Job. Thank You.
4/11/2017
Nancy J. VERIFIED CUSTOMER
Vehicle Make : Honda
Staying connected. Caring. It was a complicated situation because of multiple insurances involved. Dan Crosley was awesome and went above and beyond.
4/8/2017
Ryan F. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very very pleased with the service all the way around when I brought my vehicle in for a minor repair. Car crafters is very professional and yet in tune to what the customer wants in a repair.
Your staff is detail oriented.
4/7/2017
Cullen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the all in one shop, the guy at enterprise was wonderful , and I really like the text updates, overall fantastic service!
4/7/2017
Brett J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication. Friendly
4/5/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved the work that car craters did on my vehicle. They took the time to text me on a daily basis about the status of my vehicle. Also all of the workers were very friendly towards me and my family. Thank you so much car crafters, I will definitely tell my friends and family about the amazing work you all do!
4/4/2017
Mirella Z. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I got my car repaired which had super minor, unnoticeable marks. I got a quote for 1400, whenI recieved my paperwork I noticed they billed my insurance for over 3300.00. I went to go speak with the guy. He said they found things that needed repair. For one I did not give them permission to find things wrong.We went over everything "I" wanted repaired. Not only that my car was kept in the shop 12 days for MINOR things. I was told it would be only 4 day max 5. Im very disappointed in all this. As well I had to pay taxes for the rental that was more than I calculated. I honestly feel fraud was committed.Im stilllooking into this. Over 3300 even though I only paid my deductible still not fair. Im sure not legal either. The company needs to look into this. Contact me if you need to so I can show the minor marks.
4/1/2017
Lenore L. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great.
3/31/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Kim handled situation promptly and professionally.
3/30/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
CarCrafters at Northeastern NE is absolutely the best place to go for quality car repairs and quality service you receive from the staff. Susan is the first person you meet at the front desk and you know from the smile on her face and her pleasant demeanor that your in the right place. She then calls on Kyme Morrissey your Service Advisor. Professfional in appearance pleasant demeanor and knowledgeable on the functions of you car that need to be repaired/replaced. They both put this old man at ease that I was in right place and my worries were over.I left knowing that this was going to be a Quality Service Experience for me and my car. My experience over the past 81 years tell me that when you have two people like Susan and Kyme in your employ do what ever you have to do to keep them with your outstanding company. They are first two people your customers interact with and they put you customers mind at ease, feeling They are in Good Hands with CarCrafters. Thanks so much for the outstanding service I received and give Susan and Kyme a pat on the back form Jim Halsten.