I'm happy with the way the hail dents were removed and the job was completed quicker than expected. However the rubber stripping that was dented didn't get included in the quote.
When I made the appointment I requested an upgrade on the trim at my expense. I was told the parts were ordered before I dropped off the car but when I picked it up, the guy said the parts I wanted weren't available.
I'm awaiting a follow-up call.
11/1/2018
Shelby C. VERIFIED CUSTOMER
Vehicle Make : Ford
Upon pick-up, both my wife and daughter were impressed with the look of our Focus, polished wheels and tires, new headlight assembly, and overall appearance. The next time we need work done, it will be at Car Crafters! Thank you!
10/31/2018
Angela L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
10/30/2018
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very friendly and professional. Repairs look good as new.
10/27/2018
Sandra L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I thought the short time it took to fix my car was awesome And I loved the texting with the updates. Thank you!
10/27/2018
Danny A. VERIFIED CUSTOMER
Vehicle Make : Ford
The paint match was excellent and I was happy with the alignment added in. Car looks great!
Thanks Dan Archuleta
10/26/2018
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The people there were very helpful and responsive
My car looks great
10/26/2018
Pauline A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Go
10/24/2018
Heather M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will definitely use car Crafters again and recommend them to others
10/24/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michelle Laks handled my repair when I entered Car Crafters and went over the warranty before I left.
10/23/2018
Carolyn T. VERIFIED CUSTOMER
Vehicle Make : Honda
All employees we dealt with were helpful and professional and made getting our car repaired as painless as possible. Thanks to everyone.
10/19/2018
Duane M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the professional, efficient way in which my claim was handled. I also like the spacious, clean waiting area. The results are perfect! Thanks
10/18/2018
Darlynn M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and very friendly personnel. Thank you for the great repair.
10/17/2018
Alex E. VERIFIED CUSTOMER
Vehicle Make : Honda
My car wasn’t completely done. They forgot to put a part underneath my car. Now I’m hitting the undercarriage when I go over a speed bump. Goiter to mess up what was replaced. Very disappointed with the service. Texts I received from you all indicating my car was almost ready but it wasn’t when I picked it up!!
10/13/2018
Abelargo G. VERIFIED CUSTOMER
Vehicle Make : Toyota
so far only driven the car for like 4 miles. so for my car is dirty. the car was on the lot for over 30 days. my car was dusty inside and outside. after paying almost 5 thousand dollars spent you think someone could of washed the outside and vacuum the inside.
10/13/2018
Janet S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job!
10/13/2018
Mandy E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job. Had to take it back the next day after receiving it, headliner was rattling, LT had them fix in about 10-15 minutes, drove it, no more rattling. Thank u
10/12/2018
Maria D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was so kind and courteous
10/12/2018
Timothy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job, fast service, good communication. Would highly recommend.
10/11/2018
Raymond S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you to all staff for their expedient service and professionalism with the repairs done on my vehicle. Quality Care!!!