We will definitely recommend you to our friends and family.
2/19/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Oscar was amazing along with the lady at the desk- I'm sorry I don't remember her name. Everything was completely streamlined and efficient; I was amazed at how painless it was to put a car in for repairs! My car looks amazing & it was even washed, vacuumed and armour-all'd when I picked it up. And I even received some flowers for being a customer. Wow! I would not hesitate to recommend your facility to anyone needing repairs- I am 200% satisfied with the work. Oh and again special mention to Oscar- I had a spot on my roof without paint due to a previous mishap my daughter had with a crossing arm and my windshield, and Oscar offered to touch up that bare spot when they were painting the good! Awesome customer service! Thanks to all!
2/19/2016
Toni C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Car was not fixed properly when they called the first time.
2/19/2016
Terry H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was expecting someone to make a better effort with the deliver. (go over the repairs-hand us the keys at the car) I didn't like the fact that I found a used 'sprite' plastic bottle left in the coffee cup holder. I also didn't like finding a dirty ripped paper floor mat in the car and the rug mat on the drivers side dirty !
2/19/2016
Maria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was fixed before the date given to me. I received constant updates on my car. The representatives I spoke to were very helpful and polite. Over all I had amazing service.
2/19/2016
Sierra T. VERIFIED CUSTOMER
Vehicle Make : Ford
The manager Mike was amazing! He gave me updates on the progress of repair throughout the entire process and took great care of my car! Looks even better than it did when I needed the repairs! The service was fast and the car was ready a day earlier than projected! I cannot say **** thing I did not enjoy about this service. My insurance company and Mike worked seamlessly to get everything completed and I couldn't be more grateful. Thank you so much for a wonderful and stress-free experience. Your vehicle will be in good hands taking it here!!
2/19/2016
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for wonderful and friendly service!
2/19/2016
John . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely satisfied with the whole process and the repairs
2/18/2016
Colleen P. VERIFIED CUSTOMER
Vehicle Make : Kia
I was so pleased with the service done on my car and with the customer service I received during the whole process. It was such a great, easy! experience. I appreciate the free loaner and getting my car back very clean and fixed well. Thank you very much again!
2/17/2016
Rukayat K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for cleaning my car.
2/16/2016
Tiana T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can not thank Crash Champions enough for not only repairing my vehicle to look brand new again but for delivering superb customer service to me. It was an unforgettable experience. I have already and will continue to recommend Crash Champions to others. I would also like to add that the staff of Crash Champions were the best group of people to work with under such a very frustrating and stressful time. Thank you all so so much and keep up the good work!
2/14/2016
Jack O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for working with my schedule
2/13/2016
Julie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tren was the gentlemen who handled my account. He kept me informed at all times. I would recommend Crash Champions to my family and friends when their vehicles need to be repaired. Thank you.
2/13/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome service very professional. Totally unstressful experience, would recommend to anyone! I felt as if I knew them even though it was my first time there. Great job!!
2/13/2016
Nicholas V. VERIFIED CUSTOMER
Vehicle Make : Ford
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2/13/2016
Vasil N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
2/13/2016
Lawrence M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tim and crew could not have been nicer. Car looks great. They took care of every thing and no hassles. Will use again.
2/12/2016
Jason G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great quality service
2/11/2016
Shari P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the service provided as well as with the Customer service. I loved the option to receive texts (which were quite entertaining btw!). They made me feel like my van was in good hands. ????
2/11/2016
Mark O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was in a car accident and I needed a new bumber. The one that was installed obviously did not match the car paint color. It was obvious within seconds of seeing it; how a professional did not detect this is beyond me.
I brought this car on a different occasion and the work was not done correctly that time either. I respected how the owner handled it so I came back as a repeat customer. However, my experience every time is that your collision team does not do the job right.
What is most off putting is when staff, like Trent, try to get me to believe it's normal. A comment like "bumbers are usually a different color" is unacceptable. I am happy to share photos of the work where the problem is obvious. As I shared these photos through my social network of the work done at Crash Champions, the family and peer feedback confirmed the unacceptable quality of the work.
When someone tries to talk me into accepting poor quality work it leaves me with a sense of distrust. In Trent's defense he did not push back when I said I would not accept it and he took it back to re-do, but that was after denying the problem.
I leave this experience with feelings of dissatisfaction and distrust with your business.