It took longer than expected due to high volume but the representative was good about calling with updates. Car looks brand new. Thanks for the cleaning too
7/16/2017
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes i am happy for msy truck you did grat job tanks
7/14/2017
Nathan A. VERIFIED CUSTOMER
Vehicle Make : Ford
I had an estimate in hand. I forwarded the email to reply to (Allstate insurance), I don't know why it took more than a week to forward the estimate to them. Copy/ paste.
If you do onsite estimates, could have told me over the phone and I wouldn't have driven the car to the shop, and then had to rush to get it off your lot once Allstate got the information.
I understand being busy, but that was a big enough PITA to lose my future business and I didn't even have my car touched by Heppner's, just an estimate on a totaled car...
7/12/2017
Lee F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Their repairs were flawless.
6/29/2017
Eugene F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Such a pleasant surprise to have interior & exterior cleaned! Repair work excellent.
6/29/2017
Johanna A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service - thank you! Getting my rental and repair lined up was very painless!
6/9/2017
Hans A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for repairing my Honda. It is running fine. And thank you for cleaning it up so thoroughly. You got rid of all the dog hair -- my
daughter has a big yellow lab and he sheds like crazy.
Many thanks for taking care of my car.
Phyllis Abrahamsen
6/9/2017
Matt B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for cleaning inside as well as outside and everything looked great!
6/9/2017
Erica C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and service, thank you! Really enjoy the updates on the car service via email.
6/9/2017
Mard And. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you, we enjoy working with you. Ronda
6/7/2017
Ken P. VERIFIED CUSTOMER
Vehicle Make : Buick
Very courteous, did their best to keep down costs.
6/6/2017
Holly S. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service! Timely updates and very pleased over all! Bill was great!!
6/1/2017
Carey A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Many thanks to Jesse for getting us in right away after our accident and arranging the rental car, his personal assistance went above and beyond! Larry took great care of us during the repair process and continually kept us informed of the progess. Our Jeep was ready ahead of schedule and the entire staff was always professional and couerteous! We will definitely recommend Heppner's to our friends and family!
5/26/2017
Brent P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck looks amazing! Very happy to have it back. Thank you for the great communication through out this process! Very pleased.
5/24/2017
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Honda
There were many disconnects throughout the process, but the manager was very receptive to feedback and offered considerable adjustments in good faith to assure that I would remain a satisfied long term customer. Dry satisfied with the resolution.
5/23/2017
Faith Teasley. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you your team is great
5/23/2017
Barbara O. VERIFIED CUSTOMER
Vehicle Make : Dodge
The estimator was polite, personable and efficient. The body and mechanical work was perfect and I will definitely recommend you to everyone.
5/21/2017
Linda H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good job completely satisfied.Good job at cleaning the vehicle also.Thanks for everything all of u did.
5/20/2017
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Would definitely recommend you
5/20/2017
Suzanne G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very accommodating, easy to deal with. My car was repaired quickly. Thanks for a great job.