Kudos to the entire team at the Twp location especially Kristi and Maria
3/22/2016
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great people aND job.
3/20/2016
Denise G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair to the back bumper and back break lights yes I'm happy with the repair. My only complaint is that my tire rims got damaged when they power washed them. They look terrible.. staff was very nice and friendly and good to me. The damaged rims are my only concern.
3/19/2016
Jose G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I was afraid the color was not going to match my original paint but you guys did a great job. Really impressed and glad I didn't take it to the shop my dealership was sending me. Thanks!!!
3/19/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job well done I would use your service again thank you
3/18/2016
Marth R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It got help up a couple of times when they said it would be done. I did like the customer service for the most part. It did get done before the original date so I was happy until I got my car and the check engine light was on and they trying to say a 5 year old car now has an emission problem. The check engine light was not on before I got in my accident and it was never on in my car before. In my eyes that's something major that should have been checked prior to me checking it. Now I have to go through all this extra trouble to get it fixed. I already waited 3 weeks for my car. Very upsetting.
3/17/2016
Selwynk W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied with the repair done at Rocco's. I can't even tell that there was a collision. The bodywork performed was superb and the paint matched exactly with the original. The entire staff was very pleasant, helpful and professional. Would definitely recommend Rocco's Collision!! Thanks for doing a Great Job..!!!!!
3/17/2016
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Lexus
My service was excellent
3/16/2016
Heather P. VERIFIED CUSTOMER
Vehicle Make : Audi
Sergio at Rocco's made the whole experience a breeze...from towing my car to the shop, dealing with the insurance company and the adjuster, to top notch service in a timely manner. I was also informed daily of the progress, insurance involvment, and date of pick up. I would definitely recommend Rocco's to friends and family!
3/16/2016
Mary B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very nice and pleasant. I loved when sitting in the office that the workers all seem to get along like family. I made me smile :)
3/16/2016
Troy M. VERIFIED CUSTOMER
Vehicle Make : Acura
Another great experience !
3/16/2016
Nick M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I've dealt with collision places in the past, but you guys are definitely the best overall!
The staff, the daily text updates, and ultimately the repair.
I don't trust my Cadillac with just anyone.... Completely satisfied!
I will pass the word along....Keep up the good work!
Nick M
3/15/2016
Kimberly H. VERIFIED CUSTOMER
Vehicle Make : Kia
Amazing customer service! Sergio is wonderful!
3/15/2016
Clarence S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Not to rush you're customers to get there car same day. I explained I was away the entire day for work. And I was told I needed to pick my car up same day cause you guys needed the space but you were willing to hold my renter car. Makes no sence. I thought that was a bit disrespectful since I just paid you guys 6000.00 this is my 3rd accident and I was satisfied with my other shop but wanted to try something new and closer to home. But it was a bad choice I will not be coming back or giving you guys any business! Also I work as a fleet manager for my company you guys could have got business that way. Hope this helps. Thank you for your time. Enjoy!!
3/11/2016
Susan W. VERIFIED CUSTOMER
Vehicle Make : Subaru
My 2908 Subaru STI looks like new
Rocco's @ Snyder Ave. Did a great job!
Thank yiu
3/11/2016
Stacy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
3/11/2016
Faith S. VERIFIED CUSTOMER
Vehicle Make : Ford
I like the idea of my paper work in a folder,it was a personal touch that I appreciated but this time I didn't get that. I was handed my papers stapled together. I miss the folder but other than that you continue to give spectacular service. I will always bring my car to Roccos for my service needs.
Thanks!
3/10/2016
Samuel R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
YOU GUYS ARE THE BEST!!! I will ALWAYS trust Rocco's!!
3/10/2016
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly staff car looks great and was completed ahead of sched
3/10/2016
Joan P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful team, kept me updated, great turnaround time. Employees extremely friendly and helpful.